Our guiding tenet is "quality first, customer first, high-quality service, and contract compliance”.This unwavering commitment is fortified by our reputation for top-notch products and exceptional after-sales service. As a result, our offerings have earned widespread acclaim, finding homes in more than 30 provinces.cities, and autonomous regions across China. Moreover, our reach extends far beyond borders, with our products making their marks in the United States, the European Union, Middle East countries, Southeast Asia.and various other regions worldwide.
We extend a warm welcome to domestic and foreign merchants, inviting them to embark on a journey of mutual success through win-win cooperation. Our mission is to foster development and create brilliance together, to empower lives and enhance mobility for all. join us to revolutionize the wheelchair and rehabilitate industry together!
FAQ
1.Can the folding electric wheelchair be carried onto an airplane?
Yes, our folding electric wheelchair are under the approved category for airplane travel.Various airlines and countries may have different regulations on bringing a power chair onto an airplane.
2.How about the after-sale service of your product?
Every product will be tested and inspected carefully before selling and we will have warranty for every product. Our after-sales team will provide 24*7 technical support and troubleshooting.We promise to provide free spare parts for customers replacing with warranty.
3.What form of payments are accepted?
We accept Trade Assurance, T/T,PayPal transfer, Western Union and most major credit card payments.
4.How long does it take to receive my products after i place the order from you?Delivery time will be from 25 to 30 days by sea shipping, and we also provide air shipping and express service with very short shipping time.
5.Do you provide OEM service? Yes,we provide OEM service and can print your own logo brand.We also provide ODM.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 16 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.