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Swivel Series For Children Take Exercise Outdoor Playground Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What age group is the Swivel Series for Children designed for?

The Swivel Series is designed for children, making it suitable for various age groups typically found in outdoor playgrounds, including toddlers and young children.

2. What materials are used in the construction of the playground equipment?

The playground equipment is made from high-quality aluminum tubes or hot galvanize-plated tubes, imported Samsung LLDPE plastic, and stainless steel screws, ensuring durability and safety.

3. Is the plastic used in the equipment safe for children?

Yes, the plastic parts are made from food-grade LLDPE, which is safe and non-toxic, providing a healthier play environment for children.

4. What certifications does the Swivel Series hold?

The Swivel Series has several certifications including ISO9001, CE, TUV-GS, and SGS, ensuring that it meets international safety and quality standards.

5. How long is the warranty for the Swivel Series?

The Swivel Series comes with a 3-year warranty, covering any manufacturing defects.

6. What is the installation process for the equipment?

Installation is made easy with professional CAD instructions provided, and the equipment is pre-assembled in the factory to facilitate quick setup.

7. Where can the Swivel Series playground equipment be used?

This equipment is suitable for a variety of locations, including city parks, supermarkets, McDonald's, kindergartens, game halls, and any outdoor playground.

8. What is the delivery time for the product?

The delivery time for the Swivel Series is typically 15-20 days after the order is confirmed.

9. What payment terms are available for purchasing the equipment?

Payment terms include a 30% deposit in advance with the balance due before shipment or L/C at sight.

10. Are there any special features of the playground equipment?

Yes, all elements of the Swivel Series are designed to be anti-crack, anti-fade, anti-toxic, and offer UV resistance, ensuring long-lasting performance.

11. What is the size of the equipment?

The equipment features a stand column with a diameter of Ø114mm and a thickness of 2.2mm, adhering to QS and technology standards.

12. Is professional installation required?

While the equipment comes pre-assembled, professional installation is recommended to ensure safety and proper setup.

13. Can the equipment be customized in terms of colors or design?

Customization options may be available. Please contact our sales team for specific requests regarding colors or designs.

14. What type of maintenance is required for the playground equipment?

Regular inspections are recommended to check for wear and tear, and any necessary cleaning should be done to maintain its appearance and safety.

15. Does the playground equipment require a specific type of ground surface?

While the equipment can be installed on various surfaces, it is recommended to use a soft ground surface or safety mats to ensure children's safety during play.

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