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Solar Energy System for Home

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What power capacity options are available for the Solar Energy System for Home?

The Solar Energy System for Home is available in three power capacity options: 1.5kW, 3kW, and 5kW. This flexibility allows you to select the right power output based on your home's size and energy needs.

2. What type of solar panels does the system use?

The system includes high-performance Mono or Poly solar panels, which are known for their efficiency in capturing sunlight and converting it into usable electricity.

3. What is a pure sine wave inverter and why is it important?

A pure sine wave inverter ensures clean, stable, and efficient power delivery to your home’s electrical system. It is particularly important for powering sensitive electronic devices like computers and televisions.

4. How does the lithium-ion battery work in this system?

The lithium-ion battery stores excess energy generated during the day for use at night or during cloudy weather. It is known for its long lifespan, high energy density, and safety.

5. Can the solar panels be installed on the ground?

Yes, the solar panels are designed for ground mounting, making installation easy and suitable for homes with available land or space for a ground-mounted setup.

6. What is the output voltage and frequency of the system?

The system provides a stable output voltage of 220V, with an output frequency of 50Hz/60Hz, ensuring compatibility with most household appliances and electrical systems.

7. How long can the solar energy system provide power?

The solar energy system is designed to provide reliable power for up to 24 hours, ensuring your home stays powered day and night.

8. What does the IP68 protection degree mean?

An IP68 protection degree means the system is dust-tight and waterproof, ensuring durability and efficiency even in harsh weather conditions.

9. Are there customizable features available in the system?

Yes, the system offers customizable features such as optional solar cables and panel mounts, allowing you to tailor the system to fit your home’s specific needs.

10. What OEM/ODM services are available for this solar system?

The system is available with OEM and ODM services, allowing for customization in terms of design, branding, and other specific features to meet individual needs.

11. What type of battery is used in the Solar Energy System?

The system uses a lithium iron phosphate battery, which is known for its high energy density, long lifespan, and safety features.

12. What safety features does the system include?

The system includes multiple safety features such as over voltage protection, over current protection, over temperature protection, and short circuit protection.

13. What is the conversion efficiency of the inverter?

The inverter has a conversion efficiency greater than 86%, ensuring effective power conversion from solar energy to usable electricity.

14. What is the operating temperature range of the system?

The system operates effectively in temperatures ranging from -10°C to +50°C.

15. How is the charge and discharge time determined?

The charge time is determined according to light intensity, while the discharge time depends on the load power being used.

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