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SMART JGST MOTORIZED Conference Room Flip Down Ceiling TV Lift:

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What TV sizes does the SMART JGST motorized ceiling lift support?

The lift is designed for TVs from 32 to 86 inches and supports screens within that size range. Always confirm your TV's physical dimensions and weight before purchase.

2. What is the maximum weight/load capacity?

The lift has a maximum loading capacity of 50 kg (110 lbs). Ensure your TV and any attached accessories do not exceed this limit.

3. What ceiling space is required for installation?

The product specification requires a minimum ceiling installation space of ≥280 mm. The unit thickness is listed as 250 mm, but you should verify clearance in your ceiling cavity prior to ordering.

4. What materials and finish are used?

The lift is constructed from aluminum, stainless steel and high-graded cold rolled steel, with a standard white powder-coat finish. OEM color/custom finishes may be available—contact the supplier.

5. How is the unit controlled?

Control options include wired and wireless remote control plus integration with central control systems. It can be operated via remote, wall/button control, or integrated AV/automation systems (confirm protocol with supplier).

6. Is the tilt/angle adjustable?

Yes. The tilt angle is adjustable between 0° and 90° (settable), allowing you to position the screen for optimal viewing.

7. What are the electrical requirements?

The lift operates on 110–230 V, 50–60 Hz. Ensure your site power meets these specifications and follow local electrical codes during installation.

8. What safety and positioning features does the motor provide?

The unit uses a motor with an asynchronous resistance-brake offering smooth, quiet movement and precise locating. This provides controlled up/down movement and secure positioning during operation.

9. Does the product have certifications?

Yes, the product description notes SGS and CE certification. For copies of certificates or additional regulatory information, request documentation from the supplier.

10. Is professional installation required?

Professional installation is strongly recommended. Proper mounting to the ceiling structure, electrical connections and integration with AV/control systems typically require experienced installers to ensure safety and correct operation.

11. Is the lift compatible with my TV's VESA pattern?

The lift is intended to accommodate most common TV mounts for 32–86 inch screens, but VESA compatibility is not explicitly listed. Provide your TV model or VESA dimensions to the supplier to confirm compatibility or request adapter brackets if needed.

12. Can I order customizations, logos or place small quantity orders?

Yes. OEM/ODM services and logo printing are available, and the supplier accepts low MOQs (including single-piece orders). Contact the sales team for customization options, color choices and pricing.

13. What is the approximate shipping weight?

Gross weight varies by flip size and configuration, typically between 60 and 140 kg. Exact shipping weight will depend on the chosen model and accessories—get a quote from the supplier for shipping estimates.

14. How do I troubleshoot common issues (remote not working, motor won't move)?

Basic troubleshooting: check power supply and connections, verify remote batteries and pairing, inspect for obstructions in the ceiling cavity, and confirm the unit isn't in a locked/parked state. If problems persist, contact technical support or your installer—do not attempt major repairs without guidance.

15. What warranty and after-sales support are offered?

Warranty and support details are not specified in the brief product description. Contact the supplier or authorized dealer for specific warranty terms, service plans, lead times, and local support options.

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