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Sawgrass SG500 Printer – A4 Sublimation Printer

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum paper size supported by the Sawgrass SG500 Printer?

The Sawgrass SG500 Printer supports A4 paper size, making it ideal for standard printing projects.

2. What type of printing does the Sawgrass SG500 specialize in?

The Sawgrass SG500 is specially designed for sublimation printing, allowing you to transfer images to various surfaces like fabrics, ceramics, and more.

3. How many sheets of paper can the Sawgrass SG500 hold at once?

The printer can handle up to 100 sheets of paper, which means less frequent reloading during printing tasks.

4. What is the printing speed of the Sawgrass SG500 Printer?

The Sawgrass SG500 is capable of printing up to 100 sheets efficiently, making it suitable for both small and medium-sized printing tasks.

5. Is the Sawgrass SG500 suitable for beginners?

Yes, the Sawgrass SG500 is user-friendly and designed for both personal use and small businesses, making it a great choice for beginners.

6. What materials can I print on with the Sawgrass SG500?

You can print on a variety of materials including fabrics, ceramics, and other substrates that are compatible with sublimation printing.

7. Does the Sawgrass SG500 come with software for designing prints?

Yes, the Sawgrass SG500 typically comes with Sawgrass Virtuoso Print Manager, which helps you manage and create your sublimation prints.

8. What is the recommended maintenance for the Sawgrass SG500 Printer?

Regular maintenance includes cleaning the print heads and ensuring that the printer is free of dust and debris to maintain print quality.

9. Can I use third-party inks with the Sawgrass SG500 Printer?

It is recommended to use Sawgrass approved inks for the best results and to avoid potential issues with print quality and warranty.

10. What kind of warranty does the Sawgrass SG500 Printer come with?

The Sawgrass SG500 typically comes with a limited warranty, which may vary by retailer, so it's best to check the warranty details before purchase.

11. Is the Sawgrass SG500 printer compatible with Windows and Mac?

Yes, the Sawgrass SG500 Printer is compatible with both Windows and Mac operating systems.

12. What is the weight of the Sawgrass SG500 Printer?

The Sawgrass SG500 Printer has a compact design and weighs approximately 16.5 pounds, making it easy to place in a variety of workspaces.

13. Can the Sawgrass SG500 print in color?

Yes, the Sawgrass SG500 is capable of producing vibrant, high-quality color prints.

14. What is the best way to set up the Sawgrass SG500 Printer?

The best way to set up the Sawgrass SG500 is to follow the included user manual, which provides step-by-step instructions for installation and configuration.

15. How do I troubleshoot common issues with the Sawgrass SG500 Printer?

Common troubleshooting steps include checking ink levels, ensuring the printer is properly connected to your computer, and running the printer's diagnostic tools provided in the software.

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