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Oceanpower Commercial Soft Serve Ice Cream Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power requirement for the Oceanpower Commercial Soft Serve Ice Cream Machine?

The machine is available in two power options: 220-240V and 110-115V, allowing you to choose the one that suits your local power requirements.

2. What is the cooling temperature range of this ice cream machine?

The powerful cooling system maintains the ice cream at a consistent temperature of -2°C to -3°C for smooth and creamy results.

3. What are the dimensions of the Oceanpower Commercial Soft Serve Ice Cream Machine?

The machine measures 630mm x 590mm x 810mm, making it compact and suitable for tight spaces in kitchens and service areas.

4. Is the machine easy to operate?

Yes, the Oceanpower machine features user-friendly controls with easy-to-use buttons, making it perfect for busy kitchens and ensuring quick operation.

5. What materials is the machine made of?

The Oceanpower Commercial Soft Serve Ice Cream Machine is built with a durable, rust-resistant stainless steel body, ensuring longevity and reliability.

6. How energy-efficient is this ice cream machine?

The machine operates with a power usage range of 300W to 1100W, balancing performance and energy efficiency effectively.

7. Can the machine be used in a commercial setting?

Yes, the Oceanpower Commercial Soft Serve Ice Cream Machine is designed specifically for commercial use, making it ideal for restaurants, hotels, cafes, and food shops.

8. Does the machine require any special maintenance?

Regular cleaning and maintenance are recommended to ensure optimal performance and longevity, but specific maintenance requirements should be outlined in the user manual.

9. How quickly can the machine serve ice cream?

The Oceanpower machine is designed for smooth operation and can create creamy, frozen treats in just minutes.

10. Is there a warranty on the Oceanpower Commercial Soft Serve Ice Cream Machine?

Warranty details may vary by retailer, but it's common for commercial machines to come with a limited warranty. Please check with your supplier for specific warranty information.

11. Does the machine undergo testing before shipping?

Yes, each unit undergoes a video inspection and machinery test to ensure quality before it is shipped.

12. What types of ice cream can be made with this machine?

The Oceanpower Commercial Soft Serve Ice Cream Machine is designed to make a variety of soft-serve ice creams, allowing for creativity in flavors and toppings.

13. Can I customize the ice cream texture?

Yes, the machine allows for adjustments in the mix to achieve various textures and creaminess levels based on your preferences.

14. Is the machine suitable for outdoor events?

While the machine is primarily designed for indoor commercial use, it can be used at outdoor events if proper electrical supply and protection from elements are ensured.

15. What is the expected lifespan of the machine?

With proper maintenance and care, the Oceanpower Commercial Soft Serve Ice Cream Machine is built to last for several years in a commercial environment.

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