B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Motor Efficient Roll Handling Device Portable Reel Roll Lifting Equipment used for?
This device is designed for efficiently lifting, moving, and handling rolls of material, making it ideal for various industrial applications, such as manufacturing and logistics.
2. What types of rolls can this device handle?
The device can handle a variety of rolls, including paper, fabric, plastic, and metal rolls, depending on the specifications and weight capacity.
3. Is the device portable?
Yes, the Motor Efficient Roll Handling Device is designed to be portable, featuring wheels and a lightweight construction for easy transport between locations.
4. What is the weight capacity of the device?
The weight capacity varies by model, but generally it can lift rolls weighing up to 1,000 lbs. Please refer to the product specifications for exact limits.
5. How is the device powered?
The device is powered by an electric motor, providing efficient lifting and mobility without the need for manual effort.
6. What safety features does this device include?
Safety features typically include automatic shut-off, overload protection, and safety locks to prevent accidental movement while in use.
7. Can the device be used indoors and outdoors?
Yes, the device is suitable for both indoor and outdoor use, though it is recommended to avoid wet conditions to maintain electrical safety.
8. How do I maintain the Motor Efficient Roll Handling Device?
Regular maintenance includes checking the motor and electrical components, inspecting wheels for wear, and ensuring that all moving parts are lubricated.
9. Is assembly required upon delivery?
Some assembly may be required, but it typically comes with clear instructions and all necessary tools included.
10. What is the warranty period for this device?
The warranty period can vary by manufacturer, but most devices come with a standard one-year warranty covering defects in materials and workmanship.
11. Are there any accessories available for this device?
Yes, various accessories such as additional lifting attachments and safety gear may be available, depending on the manufacturer.
12. How do I order replacement parts for the device?
Replacement parts can typically be ordered through the manufacturer's website or authorized dealers; ensure to have the model number handy.
13. What are the dimensions of the device?
Dimensions may vary by model; please refer to the specifications section for detailed measurements.
14. Can this device be used by a single operator?
Yes, it is designed for easy operation by a single person, reducing the need for manual lifting and strain.
15. What training is required to operate the device?
Basic training on how to operate the device safely and effectively is recommended, along with understanding the user manual provided.
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