B21, China Town Mall, Midrand
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Intelligent Voice Dialogue Photon Welcome Virtual Human Commercial Service Robot MC-090

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the primary function of the MC-090 robot?

The MC-090 is designed to provide interactive customer service in commercial settings, featuring voice dialogue, welcoming functions, and AI docent capabilities.

2. How does the MC-090 navigate its environment?

The MC-090 uses a combination of Laser SLAM (Simultaneous Localization and Mapping) and Visual SLAM for efficient indoor navigation, allowing it to autonomously map its environment and avoid obstacles.

3. What kind of battery does the MC-090 use and how long does it last?

The robot is powered by a 15.6V battery and can operate for up to 8 hours on a single charge.

4. Can the MC-090 greet and assist customers?

Yes, the MC-090 is programmed to greet visitors and provide initial assistance, including directing them to specific locations and offering information about services or products.

5. Is the MC-090 app-controlled?

Yes, the MC-090 can be controlled remotely via an app, allowing for ease of use and management in dynamic environments.

6. What is the charging time for the MC-090?

The MC-090 takes approximately 4 hours to fully charge.

7. What is the weight and size of the MC-090?

The MC-090 weighs 32kg and has dimensions of 39cm x 38cm x 103cm, making it compact and easy to integrate into various environments.

8. What warranty does the MC-090 come with?

The MC-090 comes with a standard 1-year warranty, providing peace of mind regarding its performance and longevity.

9. In which environments can the MC-090 be used?

The MC-090 is versatile and can be used in shopping malls, exhibition halls, museums, hotels, restaurants, and corporate or government buildings.

10. What features enhance the customer interaction capabilities of the MC-090?

The MC-090 features intelligent voice dialogue, a welcoming function, and the ability to provide informative tours, making customer interactions engaging and informative.

11. How does the MC-090 ensure continuous operation?

The robot is equipped with auto-charging capabilities, allowing it to recharge itself when the battery is low, ensuring it is always ready for use.

12. What types of tours can the MC-090 provide?

The MC-090 can provide informational tours in settings like exhibition halls and museums, acting as a knowledgeable docent and answering visitor questions.

13. What motor type does the MC-090 use?

The MC-090 utilizes a common motor for its movement and navigation functions.

14. What is the maximum speed of the MC-090?

The MC-090 operates at a speed range of 0.5 to 1.2 meters per second.

15. Does the MC-090 have any special features for high-traffic areas?

Yes, the MC-090’s navigation mode ensures smooth and precise movement, making it ideal for busy commercial spaces.

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