π Important:
All orders, emails, and quotations will be processed and responded to once we reopen on 3rd January 2025.
Thank you for your understanding and patience!
π Festive Closing Notice:
We will be closed from 21st December 2024 to 3rd January 2025.
Wishing you a joyous holiday season! π
Q1:What payment way I can use to proceed the order? A: Usually we make transaction via alibaba trade assurance, after we set up an order, you can pay with credit card, visa, T/T transfer. Or pay offline by western union or Paypal.
Q2. What is the lead time & arrival? A: Samples need 3-5 working days, for quantity order, need about 15-20 working days (depend on detailed quantity of the order). We use Express (DHL, UPS, FedEx Or TNT).It usually takes 3-7 days to arrive except Sea transportation.
Q3. Brand our logo or name on your lights? A: Can be acceptable, 1 piece MOQ. We will need to charge extra silk screen fees on your special request. We can customize the package for you. For further request, please contact my company's salesmen. Thanks!
Q4. What is the difference between red and near infrared light therapy? A: Red and near infrared light therapy are exactly the same except for two differences: Red light is visible and near infrared light is invisible. Near infrared light penetrates into the body deeper than red light.
Q5. How long does it take for red light therapy to work? A: It is not an immediate miracle transformation that will occur overnight, but it will provide you with ongoing improvements that you will begin to see in anywhere from 24 hours to 2 months, depending on the condition, its severity, and how regularly the light is used. For most conditions, daily use for at least two weeks is recommended, followed by a once- or twice- weekly maintenance regimen.
Q6. Do I need to continue to use the light as much when I start seeing results? A: Yes. Just because you're seeing results, it doesn't mean that your skin cells are finished doing their jobs. It's just that the results of their efforts are starting to become something you can see and/or feel. Keep up the treatments until you reach your goal level of results. Then you can start a weekly maintenance schedule.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 20 Feb, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.