The Hepai heat pump is available in multiple models with heating capacities ranging approximately from 9 kW up to 114.5 kW to suit different pool sizes and heating requirements.
The units are available for 220V/1N/50Hz and 380V/3N/50Hz electrical systems. Final wiring and breaker sizing should be done by a qualified electrician according to local electrical codes and the selected model's rated input power/current.
The product uses a Copeland compressor for reliable, efficient operation and a titanium tube heat exchanger for superior corrosion resistance—making it especially suitable for saltwater pools and harsh environments.
Yes. The titanium heat exchanger provides strong resistance to corrosion, making the unit compatible with saltwater pools when installed and maintained correctly.
Standard models operate in ambient temperatures from -15°C to 45°C. Hepai also offers ultra-low temperature series that can operate down to -30°C.
Yes. The Hepai heat pump supports an electric heater auxiliary heating source to ensure continued performance during very cold conditions or peak demand.
Storage technology refers to the system's ability to efficiently store and deliver heated water when needed, improving temperature stability and operational efficiency. Exact storage configuration may vary by model and installation.
Model dimensions vary by capacity—for example, smaller units can be around 710×710×860 mm while larger units reach up to 2000×1100×2080 mm. Circulating water pipe diameters commonly used are Φ50, Φ63, and Φ75, depending on model and flow requirements.
Selecting the correct model depends on pool volume, desired temperature rise, local climate, and usage patterns. Contact Hepai with pool size and target temperature and they will recommend or design the correct model—OEM/ODM customization is available.
The unit comes with a 1-year warranty. Hepai also provides free spare parts and dedicated after-sales support to assist with maintenance and repairs.
Yes. Hepai offers OEM/ODM services and customizable color options so the unit can be tailored to specific design or branding requirements.
Routine maintenance includes checking and cleaning filters and water strainer, inspecting piping and connections for leaks, verifying refrigerant charge and compressor condition, and annual professional service. Titanium exchangers reduce corrosion needs but regular inspection is still recommended.
Yes. Professional installation by qualified technicians is recommended to ensure correct electrical hookup, refrigerant handling, hydraulic connections, proper airflow and drainage, and compliance with local regulations.
Heating time depends on pool volume, selected model capacity, ambient temperature, and the temperature difference required. Provide pool size and desired temperature to Hepai for a realistic heating-time estimate and proper model sizing.
The Hepai Swimming Pool Air Source Heat Pump is suitable for outdoor pools, hotels, commercial and public pools, gyms, residential pools, and garages (with adequate ventilation). It is designed for a wide range of residential and commercial applications.
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