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Heavy duty and weather resistant cassette awning- Size 4x1.5m

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the dimensions of the awning?

The awning measures 4 meters in width and 1.5 meters in projection.

2. What materials are used in the construction of the awning?

The awning features a durable aluminum frame and weather-resistant polyester fabric.

3. Is the awning suitable for all weather conditions?

Yes, this awning is designed to be weather-resistant and can withstand various outdoor conditions.

4. How do I install the awning?

Installation requires basic tools and can typically be mounted on walls or ceilings. A detailed installation manual is included with the product.

5. Can the awning be retracted?

Yes, this awning is designed to be retractable for easy storage when not in use.

6. What color options are available for the fabric?

The awning is available in multiple color options. Please check the product listing for available colors.

7. Is the awning UV resistant?

Yes, the polyester fabric is UV resistant, providing protection from harmful sun rays.

8. What is the weight capacity of the awning?

The awning is designed to withstand normal outdoor conditions but should not support excessive weight.

9. How do I clean the awning?

For cleaning, use a mild soap solution and a soft brush. Rinse thoroughly with water and allow it to dry completely.

10. Is a warranty included with the awning?

Yes, the awning typically comes with a warranty covering manufacturing defects. Please check the specific warranty details at the time of purchase.

11. Can I use this awning for commercial purposes?

Yes, this heavy-duty awning is suitable for both residential and commercial use.

12. Does the awning come with a remote control option?

The standard model does not include a remote control, but motorized versions may be available for purchase separately.

13. What is the lead time for shipping?

Shipping times vary, but typically you can expect delivery within 5 to 10 business days after placing your order.

14. Are replacement parts available for the awning?

Yes, replacement parts such as brackets and fabric are available for purchase if needed.

15. Is professional installation recommended?

While installation can be done by yourself, professional installation is recommended for best results and to ensure safety.

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