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HAM Series 10TR Floor Standing Air Conditioner

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the cooling capacity of the HAM Series 10TR Floor Standing Air Conditioner?

The cooling capacity ranges from 13 kW to 300 kW, making it suitable for various industrial and commercial environments.

2. What refrigerants are compatible with this air conditioner?

The HAM Series 10TR is compatible with R22, R407C, R410A, and R134A refrigerants, providing flexibility for different applications.

3. What is the heating capacity of the HAM Series 10TR?

The heating capacity ranges from 14 kW to 330 kW, allowing for effective heating in addition to cooling.

4. How much does the HAM Series 10TR Floor Standing Air Conditioner weigh?

The weight of the unit varies from 36 kg to 1200 kg, depending on the specific model configuration.

5. What is the operating voltage for this air conditioner?

The operating voltage is 380/400 VAC, which is suitable for standard industrial electrical systems.

6. What kind of after-sales service is provided with the product?

The product comes with free spare parts, video technical support, field installation, commissioning and training, field maintenance and repair service, and online support.

7. Is there a warranty for the HAM Series 10TR?

Yes, the air conditioner comes with a 2-year warranty to ensure customer satisfaction and confidence in the product.

8. What applications are suitable for the HAM Series 10TR?

This air conditioner is suitable for a variety of applications, including garment shops, machinery repair shops, food shops, construction works, and more.

9. How energy-efficient is the HAM Series 10TR?

The unit is designed for energy-efficient operation, helping to reduce overall cooling and heating costs for your business.

10. Can the HAM Series 10TR be easily installed?

Yes, the robust floor-standing design facilitates easy installation in various industrial settings.

11. What is the air volume capacity of the unit?

The air volume capacity ranges from 500 m³/h to 25000 m³/h, making it suitable for different room sizes and requirements.

12. Is the HAM Series 10TR suitable for outdoor use?

The HAM Series 10TR is designed for indoor use in industrial and commercial environments; outdoor installation is not recommended.

13. What kind of training is included with the installation service?

Training for the operation and maintenance of the unit is provided as part of the after-sales service to ensure users understand how to maximize its efficiency.

14. Does the unit come with a user manual?

Yes, each unit comes with a comprehensive user manual detailing installation, operation, and maintenance procedures.

15. Can I request online support for troubleshooting?

Yes, online support is available for troubleshooting and any technical questions you may have regarding the unit.

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