π Important:
All orders, emails, and quotations will be processed and responded to once we reopen on 3rd January 2025.
Thank you for your understanding and patience!
π Festive Closing Notice:
We will be closed from 21st December 2024 to 3rd January 2025.
Wishing you a joyous holiday season! π
One Stop Quick, Complete, Outfit HOE Solution Provider for Owner, Designer, Operator, Contractor
& Wholesaler;
Sustainable but Cost -effective Design and Material select Solution:
-Mock up room designing & consultancy , Interior decoration , mockup room installation and mock up checking service;
- Cost budget material selection and cost control solution service based on understanding of target market & hotel
positioning
Detailed HOE & FFE list with reference pricing Solution for New Open Hospitality
-Hotel Linen/Hotel guestroom supplies/hotel PA supplies/hotel F&E supplies
Flexible Product Solution for both operation & new open hospitality;
- Small MOQ with enough stock of material and standard items; - Customized Designs/Materials/Sizes/Packing for guestroom amenities; - Customized Electric Power & Plugs for appliances suitable for different area countries; -Customized Logo Service for all hotel products;
Strict Quality Control & Test Service: - Branded Products Production Line & Quality Test Center; - Partnership with international thirty party inspection organization to ensure special requirement for different countries; - Master of international hospitality management standard;
Quick Delivery & Trusted logistic & insurance service; Separate Logistic Section to provide Door- Door Service; Priority of customs clearance with Senior AEO (Authorized Economic Operator) accreditation;
Worry-Free After Sale Service On Site Checking &Installation Guide Service 3 years warranty for electric appliance products
FAQ
1.Q:Can you make OEM or ODM service?
A: Yes. We can accept OEM service. Also we have our own design team. We welcome designers,engineers.consultants
to talk with us any idea on material selection, product design or even hotel layout design.
2. Q: How can I select more product designs and check the real quality?
A: We have one stop hospitality products at show in our Shenzhen head-office, which is 30mins from HK or 1hr from
Guangzhou by train. We could share you with our hospitality experience to ensure you get suitable product solution
with professional service.
3. Q: What is your product difference?
A: We offer quality hospitality products to many brand hotels. 1). All raw material we used are environmental-friendly;
2).Details Difference: we use automatic production lines & skillful workers for every production process. And our QC
standard is based on international hotel management system.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 23 Feb, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.