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Deye 12kW Solar System Set with 12000W Hybrid Solar Energy System and Battery.

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is included in the Deye 12kW Solar System Set?

The Deye 12kW Solar System Set includes a 12000W hybrid solar inverter, multiple solar panels (models JAM72S20 with varying power outputs), and necessary components for installation.

2. What are the rated maximum power outputs of the solar panels?

The solar panels in this system have rated maximum power outputs of 445W, 450W, 455W, 460W, 465W, 470W, depending on the specific model.

3. What is the efficiency of the solar panels?

The module efficiency of the solar panels ranges from 20.0% to 21.2%, depending on the specific model.

4. What are the dimensions of the solar panels?

Each solar panel measures approximately 2112mm x 1052mm x 35mm.

5. How much does each solar panel weigh?

Each solar panel weighs about 24.5 kg.

6. What type of inverter is used in the system?

The system utilizes a hybrid solar inverter model SUN-12K-SG04LP3-EU, which is capable of handling a maximum recommended PV power of 15600W.

7. What is the MPP voltage range of the inverter?

The inverter has an MPP voltage range of 200-650V.

8. How many MPP trackers does the inverter have?

The inverter features 2 MPP trackers.

9. What is the output frequency and voltage of the inverter?

The output frequency is 50/60Hz, and the output voltage is 220/380V or 230/400V depending on the configuration.

10. What is the grid type compatibility of the inverter?

The inverter is compatible with a three-phase grid type.

11. What is the total weight of the inverter?

The inverter weighs approximately 33.6 kg.

12. How many solar panels can be connected to the inverter?

The inverter can connect to multiple solar panels, with configurations allowing for 2 PV strings per MPP tracker.

13. What is the start voltage of the inverter?

The start voltage of the inverter is 160V.

14. What is the packaging configuration for shipping?

The packaging configuration is 31 panels per pallet, with 682 panels fitting in a 40ft container.

15. Is installation support provided with the system?

Installation support may vary, so it's best to check with the supplier or retailer for specific details on installation services.

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