A1: In general, our MOQ is 1000pcs for OEM, 100pcs for distribution, 1-2 pc for end users.
The delivery time is 30-40 days for OEM, 14days for stock.
Q2: What certificates do you have for your products?
A2: All our products have CE&RoHS certificate. We also can do it as customers' requirement.
Q3: How can I get some samples?
A3: Sample order is acceptable. Some items are free for your test. Some items need to pay the sample fee, but all sample fee can be returnable after the final order confirmed.
Q4: How does your factory control quality?
A4: We have strict quality control system from Raw Materials control, Process control and Test of finished products. Each piece will be tested before packing.
Q5: What is the product warranty?
A5: One year guarantee. Three years for accessories to repair.
Q6: Do you have the capabilities of research and development and patent products?
A6: Yes, All products are designed and developed by our own engineer team. For now, We have tens of patented technology and products. We can completely meet your requirement of innovation and Intellectual Property Protection.
Q7: What is Aviation Technology?
A7: We belong to Aviation Industry Corporation of China (AVIC), which is a leading developer of military aviation technology in China, We turn the technology to health and home care industry for civil use.
Q8: Where is your factory located? How can I visit there?
A8: Our company located in Jinan city, Shandong Province, China. You can fly to Jinan Airport or take a High-Speed Rail (HRS) train to Jinan West High-Speed Rail Station, We will pick you up.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 17 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.