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Automated Rice Automatic Food Cooking Machine No-Fume No-Clean Smart Cooking Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the capacity of the Automated Rice Cooking Machine?

The machine model HL-ICM-9 has a capacity of 180 pieces per hour, while the model HL-ICM-12 can handle 240 pieces per hour.

2. What are the dimensions of the Automated Rice Cooking Machine?

The HL-ICM-9 model measures 1060mm x 480mm x 850mm, and the HL-ICM-12 model measures 1331mm x 480mm x 850mm.

3. What is the power requirement for these machines?

The HL-ICM-9 requires 12kW of power, and the HL-ICM-12 requires 16kW.

4. What is the voltage and current rating for these machines?

Both models operate at 380V three-phase. The HL-ICM-9 has a current rating of 18.2A, while the HL-ICM-12 has a rating of 24.4A.

5. How much do the Automated Rice Cooking Machines weigh?

The HL-ICM-9 weighs approximately 100kg, and the HL-ICM-12 weighs about 125kg.

6. Is the cooking process fume-free?

Yes, this machine is designed to be no-fume, making it suitable for indoor use without causing smoke or odors.

7. Does this machine require a lot of cleaning after use?

No, the Automated Rice Cooking Machine is designed to be no-clean, simplifying the maintenance process.

8. Can this machine be used for cooking other types of food?

While the primary function is to cook rice, it can also be used to steam and cook certain grains and vegetables, depending on the settings.

9. What safety features does the machine have?

The machine is equipped with safety switches and over-temperature protection to ensure safe operation.

10. Is installation of the machine complicated?

Installation is straightforward, but it is recommended to have a professional technician assist with setup to ensure proper electrical connections.

11. What type of power supply is needed for the machine?

The machine requires a 380V three-phase power supply, which is typical for commercial kitchen appliances.

12. What materials is the machine made of?

The machine is constructed with high-quality stainless steel for durability and easy cleaning.

13. Is there a warranty available for the Automated Rice Cooking Machine?

Yes, a warranty is typically provided, covering parts and labor for a specified period. Please check with the supplier for specific details.

14. What is the average cooking time for rice?

The cooking time may vary, but it generally takes around 30-40 minutes to cook a batch of rice, depending on the quantity and type of rice used.

15. How can I contact customer support for this product?

Customer support can usually be contacted via the manufacturer's website or customer service hotline. Check the product documentation for specific contact details.

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