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304 Stainless Steel Dog Wash Bath Tub Dog Wash Basin with Lifting Function

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What material is the dog wash basin made from?

The basin is made of 304 stainless steel with a thickness of 1.5mm, providing durability, corrosion resistance, and a hygienic surface suitable for pet bathing.

2. What are the standard dimensions and adjustable height range?

The listed size is 1300 x 690 mm (length x width) with an adjustable height range of 1095–1755 mm to accommodate different grooming postures and pet sizes.

3. Is the product available in custom sizes?

Yes — the model supports custom sizing. Please contact the supplier with your required dimensions and any special features so they can provide a quotation and lead time.

4. How does the lifting function work and what does it do?

The lifting function raises or lowers the tub to a comfortable working height, reducing bending and lifting. For technical details (motor type, power supply, load capacity), contact the manufacturer as options and specifications can vary by configuration.

5. What is the minimum order quantity (MOQ)?

The MOQ for this product is 1 piece, making it suitable for single purchases by homes or salons.

6. Is this basin suitable for both dogs and cats?

Yes. The basin is designed for general pet grooming and is suitable for bathing both dogs and cats. For very large or heavy breeds, consult the supplier about reinforced or larger custom options.

7. What accessories or optional features are available?

Common accessories and options often include non-slip mats, ramps, restraint hooks, integrated drains, hoses, and splash guards. Availability varies by supplier — ask about specific add-ons when ordering.

8. What are the installation requirements?

Basic installation typically requires a stable floor surface, connection to a water supply and drainage, and electrical supply if the lifting mechanism is motorized. We recommend professional installation for plumbing and electrical work and to confirm exact requirements with the supplier.

9. How do I clean and maintain the stainless steel basin?

Clean regularly with mild detergent and warm water, then rinse and dry. Avoid abrasive cleaners or steel wool that can scratch the surface. For disinfecting, use pet-safe disinfectants compatible with stainless steel.

10. Is the product certified?

The product specification lists ISO9001 certification. For additional certifications or compliance documents, request them from the supplier.

11. How is the product packaged for shipping?

Standard packaging is carton packaging. For larger or custom units, suppliers may use reinforced crates or pallets — verify packaging details when placing an order.

12. What is the typical lead time and shipping process for custom orders?

Lead time depends on customization, order volume, and current production schedules. Contact the supplier with your specifications to get an estimated production time and shipping estimate.

13. What about weight/load capacity — can it safely hold large dogs?

Load capacity depends on the specific configuration and any reinforcement requested. Contact the manufacturer with the maximum pet weight you intend to bathe so they can recommend or customize a suitable model.

14. Is there a warranty or after-sales support?

Warranty and after-sales support terms vary by seller. Ask the supplier for warranty coverage, spare parts availability, and service policies before purchase.

15. How do I place an order or request a quote for a custom unit?

Provide your desired dimensions, any required accessories or functions (e.g., specific lifting mechanism), quantity, and delivery address to the supplier. They will respond with a quotation, lead time, and payment terms.

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