B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 19 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the production capacity of the 250kg/24h Commercial Ice Making Machine?
This ice making machine can produce up to 250 kilograms of ice in a 24-hour period, making it ideal for commercial use in restaurants, bars, and events.
2. What type of ice does this machine produce?
The machine typically produces clear, cube-shaped ice, which is suitable for a variety of beverages and food applications.
3. How long does it take to make a batch of ice?
The time it takes to produce a batch of ice can vary, but the machine generally produces its first batch within 15 to 30 minutes, depending on the ambient temperature and water conditions.
4. What are the power requirements for this ice making machine?
The machine operates on a standard commercial power supply, usually requiring a voltage of 220V and a frequency of 50Hz. Please check the specific model for exact requirements.
5. Is the ice making machine easy to install?
Yes, the machine is designed for straightforward installation. It usually comes with a detailed manual, and it can be set up by following the guidelines provided.
6. What maintenance is required for the ice making machine?
Regular maintenance includes cleaning the water filter, sanitizing the ice bin, and checking for any mineral build-up. It's recommended to perform maintenance every 3 to 6 months.
7. Does the machine come with a warranty?
Yes, this ice making machine typically comes with a manufacturer's warranty, which usually covers parts and labor for a specified period. Please check the warranty details upon purchase.
8. What is the energy consumption of the 250kg/24h Commercial Ice Making Machine?
The energy consumption can vary by model, but on average, this machine consumes approximately 3 to 5 kWh per day, depending on usage and environmental conditions.
9. Can this ice making machine be used outdoors?
While the machine can withstand some outdoor conditions, it is recommended for indoor use to ensure optimal performance and prevent damage from environmental factors.
10. What is the size and weight of the machine?
The dimensions and weight can vary by model, but it generally occupies a space of approximately 60cm x 70cm x 130cm and weighs around 80-100kg. Please refer to the specific product specifications.
11. How much water does the machine require to operate?
The machine typically requires a continuous water supply. On average, it may use about 1 to 1.5 liters of water for every kilogram of ice produced.
12. Is it noisy during operation?
The ice making machine operates at a moderate noise level, typically around 50-60 decibels, which is comparable to normal conversation. It should not be overly disruptive in a commercial setting.
13. What safety features does this machine have?
Common safety features include automatic shut-off, a built-in water level sensor, and a safety switch to prevent overheating or malfunction.
14. How is the ice stored in the machine?
The machine is equipped with an insulated ice bin that keeps ice frozen until it is ready to be used. The bin usually has a capacity of around 30-50 kg.
15. Can the ice maker be connected to a water filtration system?
Yes, connecting the ice maker to a water filtration system is recommended to ensure the quality of the ice and to prolong the life of the machine.
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