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20ton tube ice machine with fully automatic ice packing machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 05 Apr, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the production capacity of the 20ton tube ice machine?

The 20ton tube ice machine has a production capacity of 20 tons of tube ice within a 24-hour period.

2. How quickly can the machine produce ice?

The machine can freeze water into ice within 5 to 8 hours after starting the process.

3. Is the ice produced safe for consumption?

Yes, the ice produced conforms to food grade standards and can be directly consumed.

4. What technology does this ice machine use?

The machine utilizes edge-leading refrigeration technology with a direct heat exchange system for efficient ice production.

5. How does the defrosting process work?

The machine utilizes hot Freon to defrost the ice quickly, making the process faster than traditional systems.

6. What is the role of PLC in this ice machine?

The PLC (Programmable Logic Controller) automatically controls the machine during the ice doffing process.

7. What are the power consumption benefits of this machine?

The machine saves labor work and reduces electricity consumption compared to traditional brine system block ice machines.

8. Does the machine require a lot of floor space?

No, its unique modular design saves much more floor area compared to traditional brine system ice machines.

9. What type of ice does this machine produce?

This machine produces tube ice, which is ideal for various applications including food preservation and cooling beverages.

10. Is installation complicated for this machine?

Installation is straightforward, but it is recommended to have a qualified technician for optimal setup and operation.

11. What maintenance does the ice machine require?

Regular maintenance includes cleaning the evaporator and ensuring that all components are functioning correctly to ensure optimal performance.

12. Can this machine be used for commercial purposes?

Yes, the 20ton tube ice machine is designed for commercial use, making it suitable for businesses in food and beverage industries.

13. What is the warranty period for this machine?

The warranty period may vary by manufacturer, but typically it covers parts for at least one year from the date of purchase.

14. What is included with the purchase of the ice machine?

The purchase typically includes the ice machine, the fully automatic ice packing machine, and necessary installation accessories.

15. Can the machine operate in high ambient temperatures?

Yes, the machine is designed to operate efficiently in high ambient temperatures, but specific performance may vary based on environmental conditions.

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