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18kW Constant Temperature Digital Electric House Swimming Pool Heat Pump Water Heaters

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the heating capacity of the 18kW heat pump?

The 18kW Constant Temperature Digital Electric House Swimming Pool Heat Pump has a robust heating capacity of 18kW, making it suitable for medium to large homes and swimming pools.

2. How does the constant temperature control feature work?

The digital temperature control feature allows you to set and maintain a precise water temperature, ensuring that your home hot water system or swimming pool stays consistently warm.

3. Is this heat pump energy-efficient?

Yes, this heat pump utilizes advanced technology to transfer heat from the environment to the water, significantly reducing electricity consumption compared to traditional electric heaters.

4. Can I use this heat pump for both household and swimming pool heating?

Absolutely! This versatile heat pump is designed for dual application, heating both household water and swimming pools year-round.

5. What safety features are included with this heat pump?

The system includes various safety features such as overheat protection and automatic shutdown in case of system malfunctions, ensuring safe operation.

6. Is the heat pump noisy during operation?

The heat pump is designed to operate quietly, minimizing noise during operation to ensure it doesn't disrupt your home environment.

7. What materials is the heat pump constructed from?

The heat pump is built with high-quality, weather-resistant materials, ensuring durability and the ability to withstand continuous use in various conditions.

8. Can this heat pump be installed in limited spaces?

Yes, the compact and space-saving design of the heat pump allows for flexible installation options, making it suitable for areas with limited space.

9. What type of refrigerant does the heat pump use?

This heat pump uses an environmentally friendly refrigerant to minimize environmental impact while maintaining high efficiency.

10. Does the heat pump come with a digital control panel?

Yes, it features an intuitive digital control panel for easy operation and precise temperature adjustments.

11. What temperature range can the heat pump maintain?

The heat pump can maintain a temperature range from a minimum of 8°C to a maximum of 40°C.

12. How does the heat pump protect against insufficient water flow?

The heat pump is equipped with insufficient water flow protection and high/low pressure protection to ensure safe and efficient operation.

13. Is there an app feature available for this heat pump?

Yes, the heat pump includes an app function that is available for free, allowing for easier monitoring and control.

14. What makes this heat pump eco-friendly?

The heat pump uses eco-friendly refrigerants and operates with energy-efficient technology, significantly reducing electricity consumption and environmental impact.

15. Can this heat pump be used for spa or jacuzzi heating?

Yes, this heat pump is applicable for heating swimming pools, spas, or jacuzzis, making it versatile for various applications.

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