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14000V High Voltage Energy High Potential Therapy with Moxibustion for Health Recovery Pain Relief Treatment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the 14000V High Voltage Energy High Potential Therapy device used for?

The device is designed for health recovery and pain relief, combining high voltage therapy and moxibustion to enhance well-being and alleviate discomfort.

2. How does the moxibustion feature work?

Moxibustion involves the burning of mugwort to apply heat to specific acupuncture points, enhancing the therapeutic effects of the high voltage therapy.

3. Is this device safe for home use?

Yes, the device is designed for easy use at home or professional settings, but it's advisable to follow the instructions carefully and consult with a healthcare professional if needed.

4. What are the electrical specifications of the device?

The device operates on 110~240V with a frequency of 50Hz~60Hz, and features a high frequency output voltage of 2800Vp-p at 80 KHz.

5. Can I use the device if I have a medical condition?

If you have any medical conditions or concerns, it is recommended to consult with a healthcare professional before using the device.

6. What types of pain can this device help relieve?

It is effective for chronic pain, recovery from injuries, and general discomfort, making it suitable for various health recovery needs.

7. What is the weight and size of the package?

The single gross weight of the device is 10.000 kg, and the package size is 42X24X32 cm, making it portable for easy transport.

8. Can this device be used in spa or wellness settings?

Yes, it is ideal for therapeutic treatments in wellness and spa settings, as well as for individual home health care.

9. How often should I use the device for optimal results?

The frequency of use can vary depending on individual needs; however, starting with a few sessions per week is recommended for best results.

10. Is the device compatible with different voltage standards?

Yes, the device has a wide voltage range (110~240V), making it compatible for use in various countries around the world.

11. What should I do if the device malfunctions?

If you experience any problems with the device, refer to the user manual for troubleshooting steps or contact customer support for assistance.

12. Can this device be used alongside other treatments?

Yes, it can complement other treatments, but it's best to consult with a healthcare provider for personalized advice.

13. What is the fuse specification for safety?

The device uses a T1.6AL/250V fuse, which is designed to protect against electrical overload.

14. Is there a warranty for the device?

Warranty details may vary by retailer, so it's best to check with the seller regarding warranty information and terms.

15. How do I clean and maintain the device?

To clean and maintain the device, gently wipe the exterior with a damp cloth and avoid using harsh chemicals; refer to the user manual for detailed care instructions.

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