B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 17 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a dental ultrasonic scaler?
A dental ultrasonic scaler is a tool used by dental professionals to remove plaque, tartar, and stains from teeth using high-frequency vibrations.
2. How does the ultrasonic scaler work?
The scaler uses ultrasonic waves to create rapid vibrations that break apart calculus and debris from the teeth, making it easier to clean and maintain oral hygiene.
3. What are the 5 tips included with the scaler?
The scaler typically comes with different tips designed for various tasks, such as general cleaning, scaling, and polishing, allowing for versatility in dental care.
4. Is the dental ultrasonic scaler safe for home use?
While ultrasonic scalers are safe for professional use, we recommend consulting with a dental professional before using one at home to ensure proper technique and safety.
5. Can I use the scaler on sensitive teeth?
Yes, but it’s important to adjust the settings according to your sensitivity level and consult with a dental professional to avoid discomfort.
6. How often should I use the ultrasonic scaler?
Usage frequency may vary by individual needs; however, it is typically recommended to use it every few months or as advised by your dentist.
7. What are the benefits of using an ultrasonic scaler?
Benefits include effective removal of plaque and tartar, improved gum health, and a more thorough cleaning compared to manual methods.
8. Can I use the ultrasonic scaler if I have dental work like crowns or bridges?
Yes, ultrasonic scalers are generally safe to use on dental work, but always consult with your dentist to ensure it's appropriate for your specific situation.
9. How do I clean and maintain the ultrasonic scaler?
After each use, clean the tips and the device according to the manufacturer's instructions to ensure hygiene and longevity.
10. Is this scaler suitable for pets?
Some ultrasonic scalers can be used for pets, but it’s best to use a device specifically designed for animal dental care to ensure their safety.
11. What power source does the ultrasonic scaler require?
Most dental ultrasonic scalers operate on standard electricity, but it’s important to check the product specifications for specific power requirements.
12. Does the ultrasonic scaler come with a warranty?
Warranty details can vary by manufacturer; please check the product specifications or contact the seller for warranty information.
13. Can I use the scaler while wearing braces?
It is not recommended to use an ultrasonic scaler while wearing braces without consulting your orthodontist, as it may cause damage to the brackets.
14. What should I do if my ultrasonic scaler is not working?
If your scaler is not functioning properly, check the power source and connections. If the issue persists, refer to the user manual or contact customer support.
15. Are replacement tips available for the ultrasonic scaler?
Yes, replacement tips are usually available for purchase separately. Check with the manufacturer or authorized retailers for compatible tips.
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