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Geothermal Heat Pump Ground Source Heat Pump Water Source Heat Pump

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a Geothermal Heat Pump?

A Geothermal Heat Pump is a versatile system that utilizes the earth's natural heat to provide efficient heating, cooling, and hot water solutions.

2. How does the MACON Geothermal Source Heat Pump work?

The MACON Geothermal Source Heat Pump uses R32 refrigerant and a twin rotary compressor to transfer heat to and from the ground or water, efficiently heating and cooling your space.

3. What is the maximum outlet water temperature of this heat pump?

The maximum outlet water temperature of the MACON Geothermal Source Heat Pump is 55 degrees Celsius.

4. What is the heating capacity of the MACON Geothermal Heat Pump?

The MACON Geothermal Heat Pump has a heating capacity of 45KW.

5. Is the MACON Geothermal Heat Pump suitable for commercial use?

Yes, the MACON Geothermal Heat Pump is ideal for commercial spaces, hotels, garages, and households, providing efficient heating and cooling.

6. Can I control the MACON Geothermal Heat Pump via an app?

Yes, the MACON Geothermal Heat Pump features app-controlled functionality for convenient operation.

7. What power supply does the MACON Geothermal Heat Pump require?

The MACON Geothermal Heat Pump requires a power supply of 380V/3PH/50HZ.

8. Does the heat pump come with a warranty?

Yes, the MACON Geothermal Heat Pump comes with a 1-year warranty and includes free spare parts for peace of mind.

9. What type of casing does the MACON heat pump have?

The MACON Geothermal Heat Pump has a casing made of powder-coated galvanized metal, ensuring durability.

10. Can the MACON Geothermal Heat Pump be installed freestanding?

Yes, the MACON Geothermal Heat Pump is designed for freestanding installation, making it easy to set up.

11. What are the applications of the MACON Geothermal Heat Pump?

The MACON Geothermal Heat Pump can be used in hotel rooms, garages, commercial spaces, and households for efficient heating, cooling, and hot water.

12. What refrigerant does the MACON Geothermal Heat Pump use?

The MACON Geothermal Heat Pump uses R32 refrigerant, which is known for its energy efficiency and lower environmental impact.

13. Is there a storage option for the MACON Geothermal Heat Pump?

Yes, the MACON Geothermal Heat Pump offers both storage and tankless options for customizable water usage.

14. What is the Coefficient of Performance (COP) of this heat pump?

The MACON Geothermal Heat Pump has a Coefficient of Performance (COP) of 5.5, indicating high efficiency in converting energy.

15. How does the MACON Geothermal Heat Pump benefit households?

The MACON Geothermal Heat Pump provides comfortable living conditions year-round by efficiently heating and cooling your home, reducing energy costs.

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