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industrial direct to garment printer

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum printing size of the Focus Polar-Jet direct to garment printer?

The maximum printing size is 1118mm x 500mm.

2. What types of ink can be used with the Focus Polar-Jet printer?

The printer supports DTG ink, sublimation ink, reactive ink, discharge ink, eco solvent ink, and CTS ink.

3. What is the printing speed of the Focus Polar-Jet printer?

The printing speed varies by resolution: at 720x360dpi, it can print 200 shirts per hour; at 720x720dpi, it prints 160 shirts per hour; at 720x1440dpi, it prints 100 shirts per hour; and at 1440x1440dpi, it prints 50 shirts per hour.

4. How does the Focus Polar-Jet printer prevent head clogging?

It features an air negative pressure system combined with an individual keep wet cap station to prevent head clogging.

5. What is the required operating environment for the printer?

The printer operates best in an environment with 50% humidity and a temperature range of 21-29°C.

6. What control system does the Focus Polar-Jet use?

It uses the Focus IPPS control system for reliable quality, along with a French Schneider PLC controller.

7. What is the weight of the Focus Polar-Jet printer?

The net weight is 210KG and the gross weight is 255KG.

8. What is the resolution capability of the printer?

The printer can achieve a maximum resolution of 2880 x 1440 dpi.

9. Can I print on both light and dark fabrics?

Yes, the Focus Polar-Jet printer is designed to print vividly on both light and dark fabrics using an underbase.

10. What is the function of the wet-cap system in this printer?

The wet-cap system maintains the print head in a moist environment to prevent ink from drying and clogging the nozzles.

11. What type of maintenance does the Focus Polar-Jet require?

The printer features an automatic flash system and a wet-cap system for easy maintenance and upkeep of the print heads.

12. What are the dimensions of the Focus Polar-Jet printer?

The printer size is L1608mm x W1400mm x H1128mm.

13. What is the power requirement for the Focus Polar-Jet printer?

The printer operates on 110-220V at 50-60Hz with a power consumption of 250W.

14. What software is compatible with the Focus Polar-Jet printer?

It is compatible with Windows operating systems including Win2000, WinXP, Win7, and Win8.

15. Does the printer come with a warranty?

Warranty details vary by seller, so please check with your retailer for specifics on the warranty offered.

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