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AI Timo Service Robot – Intelligent Humanoid for Commercial Use

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the AI Timo Service Robot?

The AI Timo Service Robot is an advanced, intelligent humanoid robot designed for commercial applications across various industries, including subways, shopping malls, medical facilities, restaurants, hotels, service halls, exhibition spaces, and schools.

2. What are the key features of the Timo Robot?

Key features include Laser Navigation Technology for accurate navigation, a multifunctional design for various tasks, compact and lightweight construction, adjustable speed, automatic recharging, and reliable build certified by CE and FCC.

3. What tasks can the Timo Robot perform?

Timo can perform various tasks such as welcoming guests, providing information, guiding visitors, assisting with queue management, and engaging students in interactive learning activities.

4. What is the weight and size of the Timo Robot?

The Timo Robot weighs 45 kg and has dimensions of 460 mm in width and depth, and 1200 mm in height.

5. How does the Timo Robot navigate?

Timo uses Laser Navigation Technology to ensure seamless navigation and obstacle avoidance in dynamic environments.

6. What is the speed range of the Timo Robot?

The Timo Robot can move at adjustable speeds ranging from 0 to 1.2 m/s, suitable for various scenarios.

7. How does the Timo Robot recharge?

The robot is designed for continuous operation and features an automatic recharging capability to ensure uninterrupted service.

8. What industries can benefit from the Timo Robot?

The Timo Robot is versatile and can be used in subways, shopping malls, medical facilities, restaurants, hotels, service halls, exhibition halls, and schools.

9. What kind of support is available after purchase?

After-sales support is available online to assist customers with any inquiries or issues regarding the Timo Robot.

10. Is the Timo Robot safe to use?

Yes, the Timo Robot is certified by CE and FCC, ensuring it meets high standards of quality and safety.

11. What is the warranty period for the Timo Robot?

The Timo Robot comes with a 1-year warranty covering potential defects in materials and workmanship.

12. Can the Timo Robot assist in medical facilities?

Yes, the Timo Robot can help patients navigate medical facilities and provide important information.

13. How does the Timo Robot enhance customer interaction?

Timo provides engaging and professional interactions, improving customer satisfaction and enhancing overall experience.

14. Can the Timo Robot reduce labor costs?

Yes, by automating repetitive tasks, Timo allows staff to focus on more critical responsibilities, leading to long-term cost efficiency.

15. Is the Timo Robot suitable for schools?

Absolutely, Timo is designed to engage students with interactive learning activities, making it a valuable addition to educational environments.

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