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Toilet Paper Roll Cutting Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Toilet Paper Roll Cutting Machine used for?

The machine is designed to cut large toilet paper parent rolls into finished toilet paper rolls for retail, hospitals, hotels, and other commercial uses. It streamlines cutting to produce high-quality, uniformly sized rolls.

2. Is this a manual or automatic machine?

Although marketed as a Manual Toilet Paper Roll Cutting Machine, it uses PLC control and motors for cutting operations. In practice the unit is semi-automatic: an operator typically loads/unloads material while the PLC controls precise cutting cycles.

3. What is the production capacity?

The stated production capacity is up to 60 finished rolls per minute, depending on roll size, operator workflow, and material handling.

4. What power supply does the machine require?

The machine requires a 380V industrial power supply (commonly three-phase) and has a rated power consumption of about 1.5 kW. Verify local electrical compatibility with your electrician before installation.

5. What are the machine dimensions and weight?

The machine dimensions are 1330 × 800 × 1800 mm (L × W × H). The listed single gross weight is approximately 2700 kg. Confirm shipping weight and packaging with the supplier as values may vary.

6. What components control the machine?

Core components include a PLC, engine, and motor to drive cutting and control operations. The PLC enables precise cutting control and repeatable production cycles.

7. What types and sizes of toilet paper rolls can it cut?

The machine is designed for standard commercial toilet paper parent rolls and cores. Specific compatible diameters, widths, and core sizes should be confirmed with the supplier to ensure compatibility with your raw materials.

8. How precise is the cutting and is cut length adjustable?

Cutting is performed under PLC control for accurate and repeatable lengths. Cut length and counts are typically programmable via the PLC; confirm exact adjustability and control interface with the manufacturer.

9. What safety features does the machine have?

Many units of this type include safety guards, emergency stop buttons, and interlocks. Safety features vary by model and optional configuration—always request a list of safety protections and perform risk assessment before use.

10. How easy is it to operate and what training is required?

The machine is described as user-friendly. Basic operator training is recommended—covering loading/unloading, PLC operation, routine maintenance, and safety procedures. The manufacturer or vendor usually provides operation manuals and can offer training.

11. What maintenance does the machine require?

Regular maintenance typically includes blade inspection/sharpening or replacement, lubrication of moving parts, electrical and PLC checks, and cleaning of paper dust. Follow the manufacturer's maintenance schedule for best performance and longevity.

12. Are spare parts and service available?

Spare parts for core components (blades, motors, electrical parts, PLC modules) are usually available through the manufacturer or authorized distributors. Confirm lead times and availability with the supplier (brand: MAYJOY).

13. Can the machine be customized or upgraded?

Many manufacturers offer customization options—such as different cutting stations, automation additions, or packaging integration. Discuss specific requirements with the supplier to determine feasible upgrades and costs.

14. What are the packaging and shipping dimensions?

The listing shows a single package size of 600 × 235 × 235 cm, but packaging dimensions and shipping weight vary by model and regional packaging standards. Always confirm final crate dimensions and weight with the vendor for freight planning.

15. How do I get warranty, installation, and after-sales support?

Warranty, installation, and after-sales support policies vary by supplier. Contact the manufacturer or your sales representative to confirm warranty terms, whether on-site installation or commissioning is provided, and what technical support options are available.

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