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RTK Complete Kitchen Cooking Equipment Stainless Steel Hotel Supplies Restaurant Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 05 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the RTK Complete Kitchen Cooking Equipment made of?

The equipment is constructed from high-quality stainless steel designed for durability and food-safe commercial use.

2. What power and heating options are available?

Heating is electric. Available power options listed are 800W, 900W and 1500W. Specific wattage can be selected according to the model or configuration you order.

3. What voltage and power source does it require?

The equipment is electric and rated for 220–240V. Confirm local electrical requirements and whether single- or three-phase supply is needed with your sales representative.

4. Is the capacity fixed or can it be customized?

Capacity is customizable to suit different kitchen sizes and workflows. Contact the supplier with your required dimensions/capacity for a tailored solution.

5. The spec sheet lists Product Type as 'Refrigeration' — does this equipment include refrigeration?

Some RTK configurations may include refrigeration elements or integrated refrigerated units. Please check the specific model details or consult RTK sales to confirm whether the unit you want includes refrigeration.

6. Can the product be customized with our logo or branding?

Yes — logos and branding can be customized. Discuss artwork and placement requirements with the supplier during the ordering process.

7. What certifications are available for this equipment?

Standard certification listed is CE. Additional certifications can be provided on request depending on destination and regulatory needs; contact RTK to specify which certifications you require.

8. What are the package dimensions and shipping weight?

Single package size is 90 x 90 x 100 cm and the gross weight is approximately 100.000 kg per item. Confirm shipping details with the carrier for oversized or heavy-lift requirements.

9. Is professional installation required?

Professional installation is recommended to ensure correct electrical connection, safe operation and compliance with local codes. RTK offers installation consultation services.

10. How should I clean and maintain the stainless steel surfaces?

Clean regularly with warm water and mild detergent, rinse and dry. Avoid abrasive pads or harsh chemicals that can scratch or damage the finish. Follow any model-specific maintenance guidelines supplied by RTK.

11. Are spare parts and after-sales support available?

Yes — spare parts and after-sales support are available. RTK offers professional solutions and customization consultancy; contact their support team for parts, service plans and troubleshooting.

12. What types of kitchens and businesses is this equipment suited for?

It is suitable for fast food outlets, catering services, hotel kitchens, restaurants of all sizes and other commercial kitchen setups requiring robust stainless-steel equipment.

13. Can you provide lead times and shipping options?

Lead times depend on model, customization and order quantity. Shipping options vary by destination. Please contact RTK sales for a specific quote and estimated delivery schedule.

14. Are there safety features included (thermostats, overheat protection, etc.)?

Many RTK models include standard safety features such as thermostatic temperature control and overheat protection, but exact features depend on the configuration. Confirm safety specs for your chosen model with RTK.

15. How do I request a quote, customization or consultation?

Contact RTK sales through their official channels and provide your kitchen requirements, preferred capacity, power option and any branding/certification needs. RTK offers customization consultancy and will provide a tailored quote.

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