B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 07 Jan, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are monthly storage fees?
Monthly storage fees are charges incurred for the use of storage space on a monthly basis. These fees can vary based on the size of the storage unit and the duration of use.
2. How are monthly storage fees calculated?
Monthly storage fees are typically calculated based on the size of the storage unit, the location, and any additional services or amenities included.
3. Are there any additional costs associated with monthly storage fees?
Yes, there may be additional costs such as administrative fees, insurance, or late payment fees. It's important to review the terms and conditions of your storage agreement.
4. Can I pay my monthly storage fees online?
Many storage facilities offer online payment options. Check with your provider for specific payment methods available.
5. What happens if I miss a payment for my monthly storage fee?
Missing a payment can result in late fees and may lead to access restrictions to your storage unit. Continued non-payment could result in the loss of your items.
6. Is there a minimum rental period for monthly storage?
Most storage facilities require a minimum rental period, often one month. Check with your provider for specific terms.
7. Can I change my storage unit size after I start my rental?
Yes, many storage facilities allow you to upgrade or downgrade your storage unit size, but this may impact your monthly storage fees.
8. Are monthly storage fees refundable?
Generally, monthly storage fees are non-refundable. However, some facilities may offer prorated refunds if you vacate your unit early.
9. Do monthly storage fees include insurance?
Insurance is often not included in monthly storage fees. It is advisable to check with your storage provider about available insurance options.
10. How can I find the best rates for monthly storage fees?
Research different storage facilities in your area, compare prices, and look for promotional offers or discounts to find the best rates.
11. Are there any discounts available for long-term storage?
Many storage facilities offer discounts for long-term rentals, so it's worth inquiring about any available promotional rates.
12. What forms of payment are accepted for monthly storage fees?
Most storage facilities accept various forms of payment including credit/debit cards, checks, and sometimes cash. Check with your provider for specifics.
13. Can I access my storage unit at any time?
Access hours vary by facility. Some provide 24/7 access, while others have limited hours. Confirm access times with your storage provider.
14. What happens if I need to store my items for longer than a month?
You can typically extend your rental period by paying the monthly storage fee each month. Ensure you communicate with your provider about your needs.
15. What should I do if I have more questions about my monthly storage fees?
If you have further questions, it's best to contact your storage provider directly for assistance and clarification on their policies.
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