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HUGO Powered Pallet Truck

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum lifting height of the HUGO Powered Pallet Truck?

The HUGO Powered Pallet Truck features a maximum lifting height of 200mm.

2. What is the minimum lifting height of the HUGO Powered Pallet Truck?

The minimum lifting height of the HUGO Powered Pallet Truck is 80mm.

3. What are the dimensions of the forks on the HUGO Powered Pallet Truck?

The fork length is 1200mm, with width options of 550mm or 685mm, allowing for versatility in handling different pallet sizes.

4. What types of tires does the HUGO Powered Pallet Truck come with?

The HUGO Powered Pallet Truck is equipped with durable nylon or PU tires, ensuring smooth and reliable movement on various surfaces.

5. Is the HUGO Powered Pallet Truck customizable?

Yes, the HUGO Powered Pallet Truck can be customized in colors such as yellow, red, or any other color of your choice to match your company’s branding.

6. What certifications does the HUGO Powered Pallet Truck have?

The HUGO Powered Pallet Truck is certified with ISO9001, CE, and TUV standards, ensuring high quality, safety, and reliability.

7. What is the warranty period for the HUGO Powered Pallet Truck?

The HUGO Powered Pallet Truck comes with a 1-year warranty, providing peace of mind and dependable service.

8. Can the HUGO Powered Pallet Truck be used in tight spaces?

Yes, with overall dimensions of 550mm x 1200mm, the HUGO Powered Pallet Truck is compact and designed for easy maneuvering in tight spaces.

9. What kind of environments is the HUGO Powered Pallet Truck suitable for?

The HUGO Powered Pallet Truck is ideal for use in warehouses, retail, and manufacturing settings, where efficient material handling is required.

10. What is the lifting capacity of the HUGO Powered Pallet Truck?

The HUGO Powered Pallet Truck has a lifting capacity of up to 2800kg, making it suitable for heavy loads.

11. Does the HUGO Powered Pallet Truck require special maintenance?

Regular maintenance is recommended for the HUGO Powered Pallet Truck to ensure optimal performance, including checking tire condition and hydraulic systems.

12. What is the difference between the AC and DF hydraulic pumps in the HUGO Powered Pallet Truck?

The AC hydraulic pump is a one-time casting molding for better sealing and longevity, while the DF hydraulic pump is a split design that allows for manual adjustments and cost-effectiveness.

13. How can I operate the HUGO Powered Pallet Truck safely?

To operate the HUGO Powered Pallet Truck safely, ensure the load is balanced, do not exceed weight limits, and follow proper lifting and maneuvering techniques.

14. Is OEM or ODM support available for the HUGO Powered Pallet Truck?

Yes, we offer OEM and ODM support for customization options to meet specific requirements.

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