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Hengyou Hand Winch

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What weight capacities are available for the Hengyou Hand Winch?

The Hengyou Hand Winch is available in three weight capacities: 0.5 ton, 1 ton, and 2 ton.

2. What power options does the Hengyou Hand Winch offer?

The winch offers versatile power options including 12V, 24V, and 120V to accommodate various applications.

3. Is the Hengyou Hand Winch suitable for outdoor use?

Yes, the Hengyou Hand Winch is designed with durable construction, making it suitable for use in tough outdoor conditions.

4. Can I customize the Hengyou Hand Winch?

Yes, we offer OEM and ODM services, allowing you to customize the winch to meet your specific requirements.

5. What is the warranty period for the Hengyou Hand Winch?

The Hengyou Hand Winch comes with a one-year warranty, providing assurance of quality and reliability.

6. What types of applications can the Hengyou Hand Winch be used for?

The winch is versatile and can be used for various applications such as boating, cranes, and 4x4 off-road vehicles.

7. What is the maximum power output of the Hengyou Hand Winch?

The winch has power outputs of 710W and 1400W, providing efficient performance for heavy lifting and towing tasks.

8. How do I install the Hengyou Hand Winch?

Installation instructions are included with the winch. Please follow the guidelines carefully to ensure proper setup.

9. Is the Hengyou Hand Winch easy to operate?

Yes, the Hengyou Hand Winch is designed for ease of use, making it accessible for both professionals and DIY users.

10. What materials are used in the construction of the Hengyou Hand Winch?

The winch is crafted from high-quality materials that ensure long-lasting durability and reliable performance.

11. Can the Hengyou Hand Winch be used for towing?

Yes, the Hengyou Hand Winch is designed for both lifting and towing applications, making it versatile for various tasks.

12. What safety features does the Hengyou Hand Winch have?

The Hengyou Hand Winch is designed with safety in mind; however, specific safety features may vary. Always refer to the user manual for safety guidelines.

13. Where can I purchase the Hengyou Hand Winch?

The Hengyou Hand Winch can be purchased through our official website or authorized retailers.

14. Is there a user manual available for the Hengyou Hand Winch?

Yes, a user manual is included with the product, providing detailed instructions on operation and maintenance.

15. What is the return policy for the Hengyou Hand Winch?

Please check our website for the return policy details, as they may vary based on the purchase location.

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