π Important:
All orders, emails, and quotations will be processed and responded to once we reopen on 3rd January 2025.
Thank you for your understanding and patience!
π Festive Closing Notice:
We will be closed from 21st December 2024 to 3rd January 2025.
Wishing you a joyous holiday season! π
Q1. Can this printer print my product?A: Show us the material and content you want to print,then we can help you choose the printer that suits you well.
Q2. How about the ink cartridge for this printer?A: It is solvent ink and now widely used in such non-porous materials as glass, plastics. And it cannot be erased unless you scrape with hard tool.You can buy the ink from us or in your local country. Q3. What if the machine went wrong?A: We provide one years machine warranty. During the warranty, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime online service. So any doubts, just let us know, we will give you video technical instruction.
Q4. What payment terms can you accept?
A: BOLETO, Master-card, Visa, e-Checking, PAY LATER, T/T on Alibaba, and payment before delivery.
Q5. Can you ship the machine to my address?A:Yes, we could use DHL to express the machine. It usually takes 4-7 working days to arrive.Q6. Are you a factory?A:Yes,so our price are most competitive. We are in Hangzhou,China. Welcome to our factory. Q7:How long can the cartridge print and last ? A: Usually can print 800,000 characters. and can last half to one year.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 20 Feb, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.