B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Double Shovel?
The Double Shovel is a versatile digging tool with a double-headed design made from durable steel, intended for gardening, landscaping, construction, and general outdoor tasks.
2. How does the double-headed design work?
The double-headed design provides two scoop faces or blades that let you dig and move material more efficiently — you can scoop with one side and transfer or flip with the other, reducing time and effort.
3. What are the product dimensions and weight?
The shovel is 48 inches long, 12 inches wide, and weighs approximately 5 lbs.
4. What material is the Double Shovel made from?
The shovel is constructed from durable steel for strength and longevity, with an ergonomic grip on the handle.
5. Is the handle comfortable for long use?
Yes — the Double Shovel features an ergonomic grip designed to reduce hand fatigue and improve comfort during extended use.
6. Is the Double Shovel suitable for heavy construction or rocky ground?
The steel construction is sturdy and suitable for many construction tasks, but for extremely rocky or heavy-duty excavation you may need a specialized pry or pick tool in addition to this shovel.
7. Can it be used for gardening and planting?
Yes — it's ideal for gardening, planting, soil turning, and moving compost or mulch.
8. Is any assembly required?
Most units ship fully assembled. If minor assembly is required, the package should include simple instructions and any necessary hardware.
9. How do I care for and maintain the shovel?
After use, clean off dirt and moisture, dry thoroughly, and apply a light coat of oil to the steel to prevent rust. Store in a dry place, preferably hung or off the ground.
10. Can the blade be sharpened?
Yes — the steel blades can be lightly sharpened with a file or grinder to improve penetration, but avoid over-thinning the edge which can weaken the blade.
11. Is the Double Shovel suitable for left- or right-handed users?
Yes — the ergonomic handle and symmetrical double-headed design make it comfortable for both left- and right-handed users.
12. What types of materials can I move with this shovel?
It works well with soil, compost, mulch, sand, gravel and general loose material. Avoid using it as a hammer or pry bar on solid rocks or concrete.
13. Are replacement parts or warranties available?
Warranty coverage and replacement parts vary by retailer or manufacturer. Check the product listing or contact the seller/manufacturer for warranty details and spare parts availability.
14. Is the Double Shovel suitable for snow removal?
While it can move small amounts of loose snow, it isn't optimized for heavy snow removal — a dedicated snow shovel with a broader, lighter blade is better for that purpose.
15. What safety precautions should I take when using the shovel?
Wear gloves and eye protection, lift with your legs (not your back), avoid striking hard buried objects, keep bystanders clear, and inspect the tool for damage before use.
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