B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 18 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the capacity of the commercial fruit and veg dehydrator?
The commercial fruit and veg dehydrator features 20 trays, allowing you to dehydrate a large quantity of fruits and vegetables at once.
2. What types of food can I dehydrate with this machine?
You can dehydrate a variety of foods including fruits, vegetables, herbs, and even meats or fish, depending on the unit's specifications.
3. How does the dehydrating process work?
The dehydrator works by circulating warm air around the trays, which removes moisture from the food, thereby preserving it for longer periods.
4. Is the dehydrator easy to clean?
Yes, the trays are generally removable and can be washed easily, either by hand or in a dishwasher, depending on the material.
5. What is the power consumption of this dehydrator?
The power consumption varies by model, but most commercial dehydrators use between 600 to 1200 watts.
6. Can I adjust the temperature settings?
Yes, most commercial dehydrators come with adjustable temperature settings, allowing you to customize the drying process according to the type of food.
7. How long does it take to dehydrate food?
Dehydration times depend on the type and thickness of the food, but it typically ranges from 4 to 24 hours.
8. Is a timer included in the dehydrator?
Many commercial dehydrators come with a built-in timer feature, which allows you to set the drying time and automatically shut off when complete.
9. What is the warranty period for the dehydrator?
Warranty periods can vary by manufacturer, but many offer a 1 to 3-year warranty covering parts and labor.
10. Can I stack different types of food in the dehydrator?
Yes, you can stack different types of food, but it's best to keep similar foods together for even drying results.
11. Does the dehydrator come with a user manual?
Yes, most dehydrators come with a detailed user manual that includes instructions for use, maintenance, and recipes.
12. Is it suitable for commercial use?
Yes, this dehydrator is designed for commercial use, suitable for businesses that need to process large amounts of food.
13. What safety features does the dehydrator have?
Many models include safety features such as overheat protection, non-slip feet, and automatic shut-off.
14. Can I use the dehydrator for making jerky?
Yes, many commercial dehydrators are suitable for making jerky, as they can reach the necessary temperatures for safe meat drying.
15. Where can I buy replacement trays?
Replacement trays can often be purchased directly from the manufacturer or from authorized retailers that sell the dehydrator.
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