1.Provide free sample?No, but can buy one sample to test.2.What is your delivery time?If have stock,we will arrange the delivery within 3 day. If no stock need 15 day after send.3.Do you make custom parts for my car?We are able to make most parts in carbon fiber and 304 stainless. We are interested in custom jobs in the form of special orders with a minimum quantity of 100 items. some design can small quantity.If you would like to obtain more information, you can email [email protected].4.How do I maintain my product?Your carbon fiber product is durable, but it still needs care and maintenance to stay looking good. More specifically, keep the products clean, minimize exposure to the sun5.My product was shipped to me damaged. What should I do?Your product can be shipped to you from China. We examine and double-pack every item before shipping. However, due to the sizes of most items, handling can be awkward, and sometimes trucking staff do not handle them carefully. We must count on the consignee to examine the product’s condition upon receipt. If you notated all damages on the delivery receipt (which you should), then you can file a claim with the trucking company. You can also contact us to obtain supporting documents from us, if required by the trucking company.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 20 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.