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Automatic Industrial Meat Mincer Machine Big Block Fresh Mince Frozen for Restaurants and Food Shops

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the production capacity of this meat mincer?

The machine has a production capacity of up to 3 tons (3000 kg) per hour under normal operating conditions.

2. Can this machine process frozen meat or only fresh meat?

It can process both fresh and frozen meat, including large blocks, making it suitable for high-volume kitchens.

3. What are the machine's dimensions and weight?

Dimensions are 950 × 550 × 1050 mm (L × W × H) and the gross weight is approximately 1500 kg.

4. What power supply is required?

This model requires a 380 V electrical supply. Professional installation by a qualified electrician is recommended.

5. Which types of businesses is this machine suitable for?

It is ideal for restaurants, food shops, butcher shops, catering businesses, and food production facilities that need large quantities of minced meat.

6. Who is the manufacturer/brand of the machine?

The machine is sold under the brand name Hlper.

7. Is the machine easy to operate and maintain?

Yes. The product is designed for easy operation and maintenance; however, operators should follow the supplied user manual and receive training on safe use and cleaning procedures.

8. What are the recommended cleaning and sanitation procedures?

Regular cleaning is recommended—disconnect power first, disassemble removable parts per the manual, thoroughly clean and sanitize food-contact surfaces, dry parts before reassembly, and perform routine lubrication where specified.

9. What safety precautions should operators follow?

Always disconnect power before servicing or cleaning, use provided safety guards, keep hands and loose clothing away from feed openings, ensure operators are trained, and follow local food safety and workplace safety regulations.

10. Are replacement parts and service available?

Replacement parts and service are typically available through the manufacturer or authorized dealers. Contact Hlper or your supplier to confirm spare part availability and service options.

11. Can the fineness of the mince be adjusted (different plate sizes)?

The description does not list plate or blade options. Many industrial mincers offer interchangeable plates/blades for different mince textures—contact the supplier to confirm available sizes and accessories.

12. What materials contact the meat (stainless steel, etc.)?

The listing specifies durable construction but does not detail materials. For food-contact material specifications (e.g., stainless steel grades), please request the material datasheet from the supplier.

13. What are the installation requirements and recommended site preparation?

Provide a stable, level floor capable of supporting the 1500 kg machine, a dedicated 380 V supply installed by a qualified electrician, adequate space for operation and cleaning (refer to dimensions), and proper drainage/ventilation per local regulations.

14. Is there a warranty or training included with the purchase?

Warranty and training are not specified in the product description. Ask the seller or Hlper for details on warranty terms, included training, and optional installation support.

15. How is the machine shipped and what are lead times?

Shipping method and lead times are not provided in the description. Contact the supplier or dealer for current stock status, packaging details, shipping costs, and estimated delivery times.

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