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FAQ
Q1: Why choose us?
W1:* One of biggest sublimation printing solution in Zhuhai of China Professional production cost!
* Premium sublimation ink, Heat Transfer Paper, Heat Press Machine and so on.
* Founded in 2005,with more than 14 years experiences in sublimation printing solution. Agent wanted!
* Make customer OEM designs. Help you easily sell!
* Good logistics service!professional enginner
Q2: If I have some technical problem, how can you help us to solve it?
A2:Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.we can also
provide door to door service if possible!
Q3: What’s your payment method?
A3:Payment method is T/T (Wire Transfer) or LC, PAYPAL,Western Union etc. it depends on the country difference.
Q4 How about Warranty?
A4:12 months warranty for our machines. During warranty period, we will send free parts for replacement (circuit boards) while
broken parts should be sent back.
Q5: Can we send our technician to your factory for training?
A5:Yes, you are warmly welcome to visit us for free training.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.