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10.1 Inch Tuya Smart IP TCP Video Door Phone Intercom System For Multi Apartments Building Door Station

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the display size of the indoor monitor?

The indoor monitor features a 10.1-inch TFT LCD display.

2. What is the resolution of the outdoor door station's camera?

The outdoor door station is equipped with a high-definition camera that has a resolution of 1 million pixels.

3. Is the outdoor door station waterproof?

Yes, the outdoor door station has an IP65 waterproof rating, making it suitable for outdoor use.

4. How can I unlock the door using this intercom system?

The intercom system includes an access control unlocking function, allowing you to open the door remotely.

5. What temperature range can the system operate in?

The system is designed to operate within a temperature range of -20 ºC to +70 ºC.

6. Does the system support mobile app functionality?

Yes, the system supports mobile app functionality, enabling you to manage your intercom from your smartphone.

7. What is the power supply requirement for the system?

The system requires a DC power supply of 12V/2A.

8. Can I record conversations through the indoor monitor?

Yes, the indoor monitor has a record center feature that allows you to record conversations.

9. What are the dimensions of the outdoor door station?

The outdoor door station has overall dimensions of 365mm (H) x 140mm (W) x 50mm (D).

10. How many ring tones are available for the indoor monitor?

The indoor monitor offers 6 different ring tones, with an electronic ringtone volume of ≥ 70dB.

11. What installation methods are available for the indoor monitor?

The indoor monitor can be installed using a wall-mounted method.

12. Does the system support external IP security cameras?

Yes, the system supports external IP security cameras that are compatible with the Onvif protocol.

13. What is the maximum power consumption of the system?

The maximum power consumption of the system is less than 5W.

14. Is the system suitable for multi-apartment buildings?

Yes, this intercom system is designed specifically for multi-apartment buildings, allowing for efficient communication and access control.

15. What functions does the outdoor door station offer?

The outdoor door station offers visual intercom, help function, monitoring, access control unlocking, and elevator call functions.

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