📌 Important:
All orders, emails, and quotations will be processed and responded to once we reopen on 3rd January 2025.
Thank you for your understanding and patience!
🎄 Festive Closing Notice:
We will be closed from 21st December 2024 to 3rd January 2025.
Wishing you a joyous holiday season! 🌟
Shenzhen HDFocus Technology Co., Ltd is a professional hologram fan manufacturer with the strict testing process and strong technical support, we are one of the pioneers in China for hologram fan. With a wide range from 9cm to 180cm(more sizes under developing), outstanding quality, fast delivery, and amazing3D effects, HDFocus hologram fans are widely recognized and trusted by users and distributors from 40 different countries.
FAQ
1. Do you offer any software? Yes, We provide software and APP to upload videio, the APP also can create 3D text by one click If you want to create 3D video, we suggest to create with AE, MAYA, 3D Maker, 3D Max software.
2. It is easy to operate? Yes, we'll offer user manual and video instruction in detail; Our engineers will support and guide online as well.
3. What is your return policy? In 1 year if any problems happen you can return the hologram fan to us, we will repair it for free.
4. Does it come with a wall mount? Yes, it comes with a wall mount bracket, the floor standing bracket is optional.
5. Is there a way to combine 2 fans to get a larger image? Yes, multiple units(2 fans, 3 fans, 4 fans…) could be synchronized to combine to a larger image. We'll offer solution in response to your demands.
Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 14 Jan, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
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Afrimart Online stands as Africa's foremost e-commerce hub, featuring an expansive array of product categories spanning electronics, machinery, toys, furniture, and more. Committed to excellence, our platform delivers swift and streamlined logistics and customs clearance solutions, offering a comprehensive one-stop service for cross-border imports.
Leveraging over three decades of international trade expertise, we ensure a seamless and hassle-free importing experience, providing top-tier products at competitive prices to meet the diverse needs of African consumers.
At Afrimart, we strive to process all orders promptly. Once the payment has been successfully cleared into our account, your order will be processed within 2 to 5 business days. Please note that this processing time excludes weekends and public holidays.
Following the processing of your order, the estimated delivery lead time ranges between 35 to 60 days. However, please be aware that this timeframe is subject to variations due to potential delays in shipping and customs clearance. While we aim to adhere to the original delivery schedule, unforeseen circumstances may occasionally extend the delivery window beyond the anticipated 35 to 60 days.
In the event of high demand or other factors leading to longer shipping times for certain items, we will communicate any expected delays during the initial order confirmation. We appreciate your understanding and patience as we work to ensure your order arrives as swiftly as possible.