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Wired Video Doorbell 5 In 1 With Tuya App Remote Unlocking Home Video Door Intercom Entry System

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the main features of the Wired Video Doorbell 5 In 1?

The main features include 1080p HD video quality, Tuya app remote unlocking, multifactor authentication (fingerprint, facial recognition, password, card swipe), night vision, motion detection alerts, and a high sensitivity 7-inch touch screen.

2. Is the doorbell easy to install?

Yes, the Wired Video Doorbell is designed for straightforward installation with a 4 wire interface, making it compatible with many existing doorbell setups.

3. What languages does the Tuya app support?

The Tuya app supports 10 languages: Simplified Chinese, Russian, English, German, French, Spanish, Arabic, Czech, Italian, and Turkish.

4. How does the fingerprint unlocking feature work?

The fingerprint unlocking feature uses a high-precision biometric sensor that quickly recognizes authorized fingerprints, allowing for fast and secure access.

5. Can I receive notifications on my smartphone?

Yes, the doorphone sends real-time alerts to your smartphone, keeping you informed of any activity at your doorstep.

6. What happens if the power goes out?

The Wired Video Doorbell is designed to operate normally under a wide range of conditions, but it is recommended to have a backup power source for uninterrupted operation.

7. Is this doorbell suitable for outdoor use?

Yes, the doorbell is waterproof and can operate in harsh outdoor environments, with a temperature range of -40 to +50 degrees Celsius.

8. How does the night vision function work?

The night vision function uses high-quality infrared technology to provide clear images in low-light conditions, ensuring you can monitor your doorway at night.

9. What are the different unlocking methods available?

You can unlock the door using multiple methods: fingerprint, facial recognition, password, or card swipe, providing flexibility and security.

10. Does the doorbell have a warranty?

Yes, the product comes with a warranty that covers manufacturing defects. Please refer to the warranty policy for more details.

11. Can I connect multiple doorbells to the same app?

Yes, the Tuya app allows you to manage multiple doorbells from a single account, making it convenient for larger properties or multiple entrances.

12. How do I set up the Tuya app?

To set up the Tuya app, download it from your app store, create an account, and follow the on-screen instructions to connect your doorbell via Wi-Fi.

13. What is the resolution of the video captured by the doorbell?

The video captured by the doorbell is in 1080p HD resolution, ensuring clear and high-quality images.

14. Does the doorbell support two-way audio?

Yes, the doorbell features two-way audio, allowing you to communicate with visitors at your door through the app.

15. What should I do if I encounter issues during installation?

If you encounter any issues during installation, please consult the user manual or contact our customer support for assistance.

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