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Water Park Fiberglass Water Slides Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Water Park Fiberglass Water Slides Equipment made of?

The slide is crafted from high-quality fiberglass designed for durability and long-term outdoor use. The finish and structural components are engineered to withstand frequent commercial use when properly installed and maintained.

2. How many children can the slide hold at once?

The slide is rated to hold more than 10 children at once and has a maximum capacity of over 500 kg. Always follow recommended loading practices and provide adult supervision during use.

3. What is the expected working life of the slide?

With proper installation and regular maintenance, the working life is more than 12 years.

4. What warranty do you offer?

This product includes a 12-month warranty covering defects in materials and workmanship. The warranty does not cover damage from misuse, improper installation, neglect, or normal wear and tear. For full terms, contact our sales team.

5. Are colors and designs customizable?

Yes — colors are customizable to match your park, resort or backyard theme. For custom color matching, logos, or special patterns, please contact sales to discuss options and any additional costs.

6. Is the slide suitable for commercial installations like resorts and aqua parks?

Yes. The slide is designed for commercial use in resorts, hotels, and aqua parks as well as residential backyards, provided it is installed on an appropriate foundation and maintained according to guidelines.

7. What are the installation requirements?

Installation requires a stable, level foundation and appropriate anchoring — typically a reinforced concrete base and professional mounting hardware. We recommend professional installation by qualified technicians to ensure safety and compliance with local codes.

8. Is the slide inflatable?

No. This product is a fiberglass slide (non-inflatable).

9. What maintenance is required to keep the slide in good condition?

Regular maintenance includes cleaning with mild detergent and water, inspecting for chips or cracks, checking anchor points and fasteners, and repairing any damage promptly with appropriate fiberglass repair procedures. Avoid abrasive cleaners and harsh chemicals.

10. Can you provide safety certifications or compliance documentation?

Certification and compliance requirements vary by region. Please contact us with your location and required standards (e.g., local building codes, ASTM) and we will provide available documentation or help arrange testing/certification if needed.

11. What is the minimum order quantity (MOQ) and how is the product shipped?

The MOQ is 1 set. Shipping methods, lead times and costs depend on your location and order size — please contact sales for a shipping quote and estimated delivery schedule.

12. What ages is this slide appropriate for?

The slide is designed primarily for children, but suitability depends on size, supervision and local safety rules. Always follow posted age/weight limits, provide adult supervision, and use recommended safety measures.

13. How are repairs handled if the slide is damaged?

Minor surface damage (e.g., chips) can usually be repaired with standard fiberglass/gelcoat repair methods. For significant structural damage, contact our service team or an authorized repair professional for assessment and repair options.

14. How do I get pricing, technical drawings or place an order?

For pricing, CAD/dimension drawings, customization quotes or to place an order, please contact our sales department with your project details (desired color, size, quantity, location) and we will provide a tailored quotation and lead time.

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