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Uland Outdoor Furniture Set Rattan Sofa Sets With Cushion for Outdoor Courtyard and Patio Cube Set Garden Sofa

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials are used to make the Uland Outdoor Furniture Set?

The set is constructed from durable metal and rattan materials, combining a sturdy metal frame with a rattan exterior for a modern, weather-ready look.

2. Is this sofa set suitable for outdoor use year-round?

Yes — the design and materials make it suitable for outdoor settings such as gardens, patios, and courtyards. For best longevity, protect cushions and rattan from prolonged exposure to heavy rain, snow, and direct sunlight or use furniture covers during harsh weather.

3. Are the cushions included and how do I care for them?

Comfortable cushions are included with the set. For daily care, brush off dirt and spot-clean spills with mild soap and water. To extend life, store cushions indoors or under cover when not in use and avoid prolonged exposure to moisture.

4. How difficult is assembly and are tools/instructions included?

The furniture is described as easy to assemble. The set typically ships with assembly hardware and instructions; basic tools (like a screwdriver or wrench) may be required. Check the package contents upon delivery and follow the included manual.

5. What is the package size and weight for shipping?

A single package size is listed as 183 x 85 x 64 cm with a single gross weight of 24.000 KG. Packaging and shipment details may vary by retailer or region.

6. What seating configuration or pieces are included in the 'cube set'?

The product is sold as a sofa set intended for outdoor use. Exact piece count and configuration can vary by listing — please check the seller's product listing or contact the retailer for the specific components included in the cube set you are purchasing.

7. Is the rattan synthetic (PE/resin) or natural rattan?

The specification only lists 'rattan' and metal. Many outdoor furniture sets use synthetic (PE/resin) rattan for weather resistance, but to confirm whether this model uses synthetic or natural rattan, contact ULand or your retailer.

8. Does the set come in different colors or finishes?

Color and finish options may vary by retailer. The product description focuses on the modern rattan aesthetic; check the seller's product page for available color choices or contact customer service for options.

9. What is the model number and brand for warranty or replacement parts?

The model number is U3515 and the brand name is ULand. Use these details when contacting the seller or ULand customer service for warranty information or requesting replacement parts.

10. Is there a warranty or guarantee with this furniture set?

No specific warranty is listed in the provided description. Warranty terms often depend on the retailer or seller — contact the seller or ULand directly to confirm any warranty or guarantee details.

11. How many sets can you supply and what is lead time for bulk orders?

The product specification states a supply ability of 1000 sets per month. Actual lead time will depend on order size, stock levels, and shipping arrangements — contact the seller for exact production and delivery timelines for bulk orders.

12. Can this furniture be used in commercial settings like hotels or cafes?

Yes. The product description lists applications including home, office, outdoor hotels, parks, and leisure facilities, making it suitable for commercial outdoor seating areas.

13. How should I maintain the metal frame and rattan to prevent damage?

Regularly wipe the metal frame and rattan with a soft cloth and mild soap solution to remove dirt. Avoid abrasive cleaners. Inspect joints and fixings periodically and tighten as needed. Use protective covers and store indoors during prolonged inclement weather to minimize wear.

14. Who do I contact if parts are missing or damaged on arrival?

If items are missing or damaged, contact the retailer or ULand customer support immediately with your order number, model number (U3515), photos of the damage, and a description of missing parts so they can arrange replacements or service.

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