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Supermarket Cooler Freezer with Glass Door and Frame Refrigeration Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the operating temperature range of the Supermarket Cooler Freezer?

The unit operates from -25 to 6°C, making it suitable for both frozen and refrigerated products.

2. What are the standard dimensions and can the size be customized?

The listed single package size is 78 x 25 x 180 cm, but the cabinet size and capacity can be customized to fit your space and merchandising needs.

3. What is the model number and brand name?

Model number CD-01. The brand name listed is SHHAG.

4. What refrigerant does the unit use?

This model uses R404 refrigerant.

5. What certifications does the product have?

The cooler/freezer is certified to UL, ETL, and DOE standards.

6. What type of door and frame does the unit have?

It features a stylish glass display door with an aluminum alloy frame for durability and product visibility.

7. What kind of shelving does the unit include?

Shelves are made of aluminum. Shelf layout and quantity can be tailored as part of the unit's customization options.

8. What lighting is used inside the cooler?

Energy-efficient LED lighting is installed to enhance product visibility and reduce energy use.

9. What warranty is provided for the compressor?

A 1-year warranty is provided for the compressor. For details about coverage and claims, contact the seller or manufacturer.

10. Is this unit suitable for convenience stores and supermarkets?

Yes—it's designed for convenience stores, supermarkets, grocery stores, restaurants, cafes and other retail environments needing reliable refrigerated display.

11. How energy-efficient is the unit?

The unit uses LED lighting and an efficient refrigeration system. It also meets DOE requirements; actual energy consumption depends on final configuration and operating conditions.

12. What are the shipping weight and how is the product packaged?

The single gross weight for the listed package is 30.000 KG. Custom sizes or multi-unit orders may change packaging and shipping weight—confirm with sales for exact figures.

13. What maintenance is required to keep the cooler operating reliably?

Regular tasks include cleaning interior surfaces and glass, keeping condenser coils dust-free, checking door seals, and scheduling periodic service by a qualified technician. Follow the manufacturer's maintenance instructions for best results.

14. Can I request custom features or different specifications?

Yes—capacity, exterior dimensions, and some interior layouts are customizable. Contact the manufacturer or distributor with your requirements and the model number (CD-01) to discuss options and lead times.

15. Who should I contact for spare parts, service, or technical support?

Contact the seller or the manufacturer's after-sales service for spare parts, service and technical support. Provide model number CD-01 and serial number (if available) to expedite assistance.

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