B21, China Town Mall, Midrand
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Style Reception Desk

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials are used to make the Style Reception Desk?

The desk is made from high-quality artificial stone options, including Corian (solid surface), acrylic solid surface, and quartz stone. You can choose the material that best fits your needs for appearance and performance.

2. Can I get a sample or a custom design before ordering?

Yes. We offer free samples and free design services so you can evaluate color, texture and layout before placing an order.

3. How many colors and surface finishes are available?

There are more than 300 colors available and you can choose matte or glossy surface finishes. Custom colors are also acceptable.

4. Can the desk be customized to my required size and shape?

Yes. Size and design are fully customizable according to your drawings, pictures or design requirements, including custom cutouts and integrated elements.

5. What is the minimum order quantity (MOQ)?

The MOQ is 1 piece, so single, custom reception desks are welcome.

6. Do you provide OEM/ODM and will you follow our drawings?

Yes. We provide OEM/ODM services and can manufacture according to clients' drawings, designs, pictures and specific requirements.

7. What warranty do you provide for the Style Reception Desk?

We offer a 10-year warranty. The warranty covers manufacturing and material defects; please contact us for full warranty terms and claim procedures.

8. What certifications and quality controls does the product have?

The product undergoes 100% inspection and a four-step quality test before delivery. It has passed CUPC, CE and ISO tests and can meet UV, GMC and UL related standards—please request specific certificates for verification.

9. Is the surface durable and easy to maintain?

Yes. The artificial stone surface is durable, scratch-resistant, anti-pollution, moisture-proof and corrosion-resistant. It is easy to clean with non-abrasive cleaners and mild detergents.

10. Can scratches or damage be repaired?

Yes. The solid surface materials are easily repairable—minor scratches or surface damage can often be sanded and polished to restore the finish.

11. Where can the Style Reception Desk be used?

It is suitable for offices, shopping malls, airports, apartments, shops, banks, hotels, restaurants and other commercial and public environments.

12. Are there any health or safety advantages to this material?

The materials are formulated with no formaldehyde volatilization and have anti-bacterial properties. They are designed to be safe for public and commercial use.

13. How are seams and joints handled in customized desks?

For solid surface materials, seams can be joined nearly invisibly with color-matched adhesives and professional fabrication methods to achieve a seamless appearance.

14. What about lead time and shipping for a customized desk?

Lead time depends on material choice, complexity and order quantity. Please contact us with your specifications for an accurate production and shipping timeline. All orders undergo QC before dispatch and are packaged for safe transport.

15. Do you provide installation or installation guidance?

We can provide installation instructions and technical drawings. For on-site installation, we recommend professional installers—contact us if you require installation services or local recommendations.

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