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Smart Cabeniet Secure Kiosk-managed Storage 7days 24 Hours Contactless Parcel Device Intelligent Loker with Barcode RFID Scanner

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Smart Cabinet Secure Kiosk-managed Storage?

It is an intelligent, contactless parcel locker system (model HLD-14DF by XIAMEN) designed for 24/7 secure storage and pickup. It features a kiosk interface plus barcode and RFID scanning for automated parcel handling.

2. What are the physical dimensions and door count of this unit?

This 14-doors parcel locker expansion measures 1000 x 500 x 2016.5 mm (width x depth x height) and is sold as a single item.

3. How does contactless parcel delivery and pickup work?

Delivery personnel scan the parcel barcode or RFID tag at the kiosk; the system assigns an available compartment and unlocks it for deposit. Recipients scan their pickup barcode/RFID or enter an access code at the kiosk to open the assigned compartment—no physical handoff required.

4. What scanning technologies are included?

The system includes both a barcode scanner and an RFID reader to accept common barcode labels and RFID-tagged parcels for flexible, fast processing.

5. Can the locker be used 24/7 and in what locations?

Yes—the locker is designed for continuous 24/7 operation. It is typically used indoors or in sheltered locations such as residential lobbies, offices, retail stores, universities, and logistics hubs. For outdoor installations or exposed locations, consult the manufacturer for weatherproofing options.

6. How secure are stored parcels?

Each compartment is individually locked and controlled by the kiosk. The system logs access events and scan activity, providing an audit trail. For site-specific security (cameras, building access), integrate with local security measures as needed.

7. Does the system integrate with existing parcel management or delivery platforms?

Many locker systems support software integration (APIs/SDKs) or can be configured to work with third-party delivery and property management systems. For specific integration options, contact the supplier or XIAMEN representative.

8. What power and connectivity requirements are needed?

Typical installations require mains power and network connectivity (Ethernet/Wi-Fi) for kiosk operation and remote management. Exact power specifications and network setup should be obtained from the product datasheet or seller prior to installation.

9. Is there a way to receive notifications when a parcel is delivered or picked up?

Most kiosk-managed locker systems provide delivery and pickup notifications via SMS, email, or integration with property/delivery software. Confirm the notification options supported by the vendor or integrator.

10. What sizes and types of parcels can the 14-door unit accommodate?

The unit is designed to hold parcels of various small-to-medium sizes across its 14 compartments. For very large or irregular items, a larger locker module or dedicated compartment may be required.

11. How is the system maintained and serviced?

Routine maintenance includes keeping the scanners and kiosk touchscreen clean, checking locks and hinges, and applying software updates. For hardware service, user support, and parts replacement, contact the manufacturer or authorized service provider.

12. Does the locker support power backup or offline operation?

Some installations include an uninterruptible power supply (UPS) to allow graceful shutdown or short-term operation during outages. Offline modes (local access with stored credentials) depend on the system software—verify options with the vendor.

13. Can the appearance or user interface be customized for a specific site or brand?

Many providers offer custom branding for the kiosk faceplate and configurable user-interface screens. Discuss branding and UI customization with the supplier to determine available options and costs.

14. What warranty and support options are available?

Warranty periods and support packages vary by seller and region. Request warranty details, service-level agreements, and available support plans from the vendor or XIAMEN sales representative before purchase.

15. How do I get started with purchasing and installing this locker?

Contact the authorized XIAMEN dealer or the product seller to discuss site requirements, delivery, installation services, and configuration. They can provide a quote, installation plan, and documentation needed for deployment.

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