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Silent Home Medical Oxygen Concentrator, High Efficiency 5L Flow Rate, Quiet And Comfortable For Home And Office.

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the flow rate of the Silent Home Medical Oxygen Concentrator?

The Silent Home Medical Oxygen Concentrator, model JAY-5AW, offers a flow rate of 0-5 liters per minute (LPM), allowing you to adjust the supply of oxygen according to your needs.

2. How noisy is the Oxygen Concentrator during operation?

The Oxygen Concentrator operates at a noise level of just 40 dB, making it very quiet and suitable for use while sleeping, working, or resting.

3. Is the Oxygen Concentrator energy efficient?

Yes, the Oxygen Concentrator is designed to be energy efficient with a power supply of 300W, allowing you to enjoy consistent oxygen therapy without incurring high energy bills.

4. What technology does this concentrator use for oxygen extraction?

The JAY-5AW Oxygen Concentrator uses Pressure Swing Adsorption (PSA) technology, a proven method for efficiently extracting high purity oxygen from the air.

5. What is the weight and size of the concentrator?

The concentrator weighs only 15 kg and has compact dimensions of 348mm x 280mm x 510mm, making it easy to move and fit in various spaces.

6. Is the Oxygen Concentrator safe to use?

Yes, the concentrator is constructed from high-quality ABS plastic and complies with CE certification, ensuring it meets safety and quality standards for medical equipment.

7. How easy is it to operate the Oxygen Concentrator?

The JAY-5AW is designed for ease of use with simple controls, making it suitable for both patients and caregivers to operate easily.

8. What is the shelf life of the Oxygen Concentrator?

The product has a shelf life of 2 years, making it a reliable choice for long-term oxygen therapy needs.

9. Can this concentrator be used in medical settings?

Yes, the JAY-5AW is suitable for use in various settings, including homes, clinics, community hospitals, and other healthcare environments.

10. What conditions can the Oxygen Concentrator assist with?

The concentrator can assist with respiratory system diseases, cardiovascular issues, chronic obstructive pulmonary disease (COPD), and other hypoxia-related conditions.

11. Is the Oxygen Concentrator portable?

Yes, its compact design and lightweight construction make it highly portable, allowing you to easily move it between different locations.

12. Does the concentrator provide consistent oxygen supply?

Yes, the JAY-5AW is designed to provide a steady and reliable supply of oxygen that can be adjusted to meet individual therapeutic needs.

13. How long can the Oxygen Concentrator run continuously?

The concentrator is designed for 24/7 operation, making it suitable for continuous use throughout the day and night.

14. What is included with the purchase of the Oxygen Concentrator?

The product typically includes the Oxygen Concentrator unit, power supply, user manual, and any necessary accessories for operation.

15. Can the concentrator be used while sleeping?

Yes, the quiet operation of the concentrator makes it ideal for use while sleeping, ensuring minimal disruption.

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