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Release Air Purifying and Skin Enhancing Ionic Therapy Massage Chair with Ionizer for Body Use

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Release Air Purifying and Skin Enhancing Ionic Therapy Massage Chair?

A full-body massage chair (model IH-V002 by Ihoco) that combines massage functions—including foot massage and zero gravity positioning—with a built-in ionizer to help purify the air around the user. It's designed for home, office, spa, and wellness center use.

2. What are the main features of this massage chair?

Full-body massage coverage, foot massage, zero gravity positioning, built-in ionizer for air purification, stainless steel robotic arm, and a 132 cm SL-type ultra-long guide rail for extended spine coverage.

3. What are the key specifications (power, voltage, size, weight)?

Voltage: 110–240 V, 50–60 Hz. Rated power: 120 W. Single package size: 149 x 82 x 124 cm. Single gross weight: 97.0 kg. Brand: Ihoco, Model: IH-V002.

4. How does the built-in ionizer work and what benefits does it provide?

The ionizer releases charged ions intended to reduce airborne particles and odors around the chair, creating a cleaner-feeling environment while you relax. It is designed to complement the massage experience, not to replace medical air-cleaning equipment.

5. What does 'zero gravity' mean and why is it useful?

Zero gravity is a reclined position that elevates your legs slightly above heart level, distributing body weight more evenly. It reduces pressure on the spine, enhances comfort, and can increase the perceived effectiveness of the massage.

6. What is the significance of the 132 cm SL-type ultra long guide rail?

The 132 cm SL-type rail provides an extended travel path for the massage mechanism, allowing rollers/robotic arms to follow the natural curvature of the spine from neck to glutes for more consistent, full-length spinal coverage.

7. Is this chair suitable for home use, office use, or commercial settings?

Yes. The chair is marketed for home, office, spa, and wellness center applications and is suitable wherever full-body relaxation and stress relief are desired.

8. How do I install or set up the chair? Is assembly required?

The chair ships packaged (149 x 82 x 124 cm, ~97 kg). Due to its size and weight, two or more people are recommended for unpacking and positioning. Follow the included user manual for electrical connection and final assembly steps. If needed, contact the seller or online technical support for assistance.

9. What maintenance is required?

Regularly wipe external surfaces with a soft, dry or lightly damp cloth. Avoid harsh chemicals or abrasive cleaners. Periodically check connections and the ionizer area for dust buildup and follow the maintenance instructions in the manual. For parts, filter or service details, contact online technical support.

10. Are there any safety precautions or contraindications?

Do not use the chair if you have specific medical conditions without consulting a physician (for example, pregnancy, pacemaker, severe heart conditions). Keep children and pets supervised around the chair. Unplug the appliance before cleaning or servicing. Refer to the user manual for full safety instructions.

11. What is the maximum user weight or size the chair supports?

Maximum user weight and exact ergonomic size limits are not specified in the provided product information. Contact the seller or the manufacturer's online technical support for recommended weight and sizing limits.

12. Can this chair help with muscle aches or chronic pain?

The chair is designed to relieve muscle tension and promote relaxation through massage. It may help reduce temporary muscle soreness and fatigue, but it is not a substitute for medical diagnosis or treatment. Consult a healthcare professional for chronic or serious pain conditions.

13. How loud is the chair during operation?

A specific noise level (dB) is not provided in the product description. The chair uses a stainless steel robotic arm designed for smooth operation, and most home massage chairs are engineered to operate quietly; contact the seller for measured noise specifications if this is important for your environment.

14. What kind of customer support or warranty is available?

The product listing indicates online technical support is available. Warranty details and return policies are not included in the provided information—contact the seller or retailer to confirm warranty length, coverage, and after-sales service.

15. How are massage modes and intensity controlled?

Control details are not specified in the brief description. The chair typically includes an onboard control panel or remote with adjustable modes and intensity settings—refer to the included user manual or contact online technical support for operating instructions and a list of available programs.

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