B21, China Town Mall, Midrand
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regular grey black artificial stone office reception desks

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What material are the reception desks made from?

They are made from acrylic solid surface material (100% pure acrylic or modified acrylic solid surface), known for durability, low water absorption and hygienic properties.

2. What thickness options are available for the tabletops?

Thickness options range from 6mm up to 20mm (6, 8, 10, 12, 15, 16, 18, 20 mm).

3. What colors and surface finishes can I choose?

Standard colors include beige, white, black, yellow, green, red and blue; custom colors are available on request. Surface finishes: polished, matt, semi-polished/semi-matt.

4. Can you manufacture custom desk designs from our drawings?

Yes. As a professional manufacturer of solid surface furniture, we can produce reception desks and other furniture exactly to your drawings and specifications.

5. How long does delivery take?

Typical delivery time is 10–25 days after receipt of deposit. Exact lead time depends on order size, customization and current production schedule.

6. How are the desks packaged for shipping?

Products are packed to export standard: cartons with wood pallets to protect items during transport.

7. Are the seams and joints visible?

Seams are made virtually invisible using color-matched bonding techniques and skilled finishing, resulting in smooth, inconspicuous joins.

8. Are the desks stain- and bacteria-resistant?

Yes. Acrylic solid surface provides superior stain resistance and a non-porous surface that is easy to clean and resists bacterial growth, making it suitable for public and hospitality spaces.

9. Can scratches or damage be repaired?

Minor scratches and surface damage are easily repairable by sanding and polishing. More significant repairs can be performed by professionals experienced with solid surface materials.

10. Is the material heat- and flame-resistant?

The material has a very high oxygen index and is flame resistant, but it is not immune to high heat. Avoid placing very hot objects (e.g., hot pans) directly on the surface.

11. What cleaning products should I use or avoid?

Clean regularly with mild detergent and water or a non-abrasive household cleaner. Avoid strong solvents like acetone and harsh abrasive pads that can dull the finish.

12. Can integrated sinks or cutouts be fabricated in the desk?

Yes. The solid surface can be fabricated with integrated sinks, cutouts and custom contours—ideal for reception counters that require sinks or cable management.

13. Do you offer samples and what is the minimum order quantity (MOQ)?

Samples and color swatches are available—please contact us to arrange. MOQ is not specified in the product text; contact the supplier for exact MOQ and sample costs.

14. Do you provide certifications, warranties or technical documents?

Certifications and warranty terms are not listed in the description. Please contact the manufacturer or sales representative to request certificates, technical data sheets and warranty information.

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