B21, China Town Mall, Midrand
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Pet Food Processing Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of pet food can this machine produce?

The Customized Pet Food Processing Machine can produce various types of pet food, including dry food, snacks, and other meal types tailored for pets.

2. What is the production capacity of the machine?

This machine has a production capacity of 500kg/h, making it suitable for high-demand pet food production.

3. Is the machine easy to clean?

Yes, the machine is made from durable stainless steel, which not only ensures longevity but also makes it easy to clean and maintain hygiene standards.

4. Can the power and voltage of the machine be customized?

Absolutely! The power and voltage settings can be tailored to meet your specific production requirements for optimal performance.

5. Does the machine come with any training?

Yes, the machine includes professional training provided by a technician to ensure smooth operation and usage.

6. What kind of after-sales support is provided?

Comprehensive after-sales support is included, which features free recipes and formulas, spare parts, and technician support for commissioning and training.

7. Is the machine suitable for large-scale production?

Yes, the machine is designed for continuous and automatic operation, making it ideal for large-scale production of pet food.

8. Can I get a manual for operating the machine?

Yes, the machine comes with an English version manual that provides clear instructions for setup and operation.

9. Are there customizable dimensions for the machine?

Yes, the dimensions of the machine are customizable, allowing it to fit into various workshop layouts and production spaces.

10. What materials is the machine made of?

The Customized Pet Food Processing Machine is constructed from high-quality stainless steel, ensuring durability and ease of cleaning.

11. Is technical support available after purchase?

Yes, technical support is available for commissioning and training after the purchase of the machine.

12. Will I receive recipes for pet food production?

Yes, free recipes and formulas for pet food production are provided as part of the after-sales support.

13. Can I get AutoCAD layouts for my workshop?

Yes, custom layouts in AutoCAD format are provided to fit your specific workshop and production needs.

14. What is the warranty period for the machine?

The warranty period may vary; please check with the supplier for specific warranty details.

15. How does the automatic operation benefit production?

The automatic operation minimizes manual intervention, increasing efficiency and allowing for continuous production without interruptions.

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