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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials can the Fiber Laser Marking Machine engrave?

The Fiber Laser Marking Machine can engrave on a variety of materials including metals, plastics, ceramics, leather, glass, and electronic components.

2. What is the marking accuracy of the machine?

The machine offers high precision marking with an accuracy of ±0.001mm.

3. What laser power options are available?

The Fiber Laser Marking Machine is available in laser power options of 20W and 30W.

4. What is the marking area of the machine?

The marking area of the machine is 110 × 110 mm.

5. What type of cooling system does the machine use?

The machine features an air cooling system, eliminating the need for external cooling and reducing maintenance costs.

6. Is the machine user-friendly?

Yes, the Fiber Laser Marking Machine is equipped with EZCAD software, making it easy to operate and control.

7. What industries can benefit from this machine?

This machine is ideal for various industries including manufacturing, advertising, construction, food processing, and home use.

8. What is the weight of the machine?

The Fiber Laser Marking Machine weighs 22 kg.

9. What certifications does the machine have?

The machine is CE certified, ensuring it meets safety and quality standards.

10. What is the voltage requirement for this machine?

The machine operates on AC 110V / 220V, 50/60Hz.

11. Does the machine come with a warranty?

Yes, the Fiber Laser Marking Machine comes with a 3-year warranty.

12. Where is the machine manufactured?

The Fiber Laser Marking Machine is manufactured in Guangdong, China.

13. Can I get local support in the United States?

Yes, after-sales service is provided online and local service is available in the United States.

14. What is the beam quality of the laser?

The beam quality of the laser is less than 1.6 square meters (㎡).

15. What are the key features of this engraving machine?

Key features include high precision, efficient performance, user-friendly operation, air cooling system, versatile applications, and durability.

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