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Model 36.8kg Net Weight Foldable Electric Wheelchair 24V12AH

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the net weight of the wheelchair?

The net weight is 36.8 kg (this value is specified without the battery).

2. What is the maximum weight load capacity?

The wheelchair supports up to 125 kg of user weight.

3. What are the overall and folded dimensions?

Overall size: 1300 × 640 × 1260 mm. Folded size: 820 × 375 × 740 mm.

4. What are the seat dimensions?

Seat dimensions are 460 × 400 × 520 mm (width × depth × seat height).

5. What is the battery specification and power source?

Power: electric. Battery specification: 24 V, 12 Ah. Power supply mode is plug-in.

6. Is the battery included and is it removable?

The specification lists net weight without the battery, so the battery adds additional weight. The product listing does not state explicitly whether the battery is included or removable—please confirm with the seller or check the product manual.

7. How long does the battery take to charge and what is the typical range?

Charging time and range are not specified in the product sheet. Typical 24 V, 12 Ah wheelchair batteries commonly require about 6–8 hours to fully charge and can provide roughly 10–15 km per charge under ideal conditions, but actual charging time and range vary with load, terrain, speed and battery condition. Check the manufacturer’s manual or ask the seller for measured figures.

8. How do I fold the wheelchair for storage or transport?

This model is designed to fold for convenient storage. General steps: engage the brakes, remove or secure the battery if required, fold down or collapse the backrest/seat per the user manual, and fold footrests if applicable. Follow the supplied user manual for the correct folding procedure and safety precautions.

9. Can the wheelchair be used outdoors?

Yes — the wheelchair is suitable for both indoor and outdoor use. However, it is intended for everyday urban/outdoor surfaces; avoid very rough, uneven terrain or steep slopes unless the manufacturer specifies slope capability.

10. What material is the frame made of and is it durable?

The frame is made of steel. The product description emphasizes a sturdy steel frame designed for durability and daily use.

11. What are the wheel sizes and how is maneuverability?

Front wheels are 10" and rear wheels are 16". The combination of front and rear wheels is intended to provide stable, easy maneuvering for typical indoor and outdoor environments.

12. What safety standards and certifications does the wheelchair meet?

The wheelchair has CE certification and complies with safety standard GB/T 18029.21-2012 as listed in the specifications.

13. What routine maintenance is recommended?

Recommended maintenance: keep the wheelchair clean and dry, charge the battery regularly, inspect and maintain tire pressure/tread, check and tighten bolts and fasteners periodically, and have electrical components serviced by qualified personnel. Refer to the user manual for a detailed maintenance schedule.

14. Who is the wheelchair best suited for?

It is ideal for elderly care, people with mobility challenges, and users who need a lightweight, foldable electric wheelchair for daily activities, outings and travel.

15. What is the shelf life or warranty for the product?

The specification lists a shelf life of 1 year. Warranty details are not provided in the product description—please contact the seller or manufacturer to confirm warranty terms and after-sales support.

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